Principal Product Manager
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Job Description
Principal Product Manager transforming Thomson Reuters’ tax content workflows with AI and automation. Building human-in-the-loop capabilities for faster, scalable expert content delivery.
Responsibilities:
- Define and execute a multi-year roadmap to transform the Tax & Accounting content organization through AI and automation
- Identify and prioritize opportunities across content acquisition, interpretation, authoring, validation, maintenance, and product integration workflows
- Establish success metrics and business cases demonstrating operational and customer impact
- Partner with Product Content leaders, tax analysts, and domain experts to identify workflow pain points and transformation opportunities
- Design future-state workflows combining AI capabilities with human expertise
- Help evolve roles toward prompt development, exception management, quality evaluation, and expert decision-making
- Work with Engineering, Data Science, TR Labs, and business stakeholders to prototype and deliver AI-enabled capabilities
- Evaluate technologies and development options and advocate for investment
- Design and implement human-in-the-loop processes balancing automation, quality, compliance, and trust
- Apply Generative AI, agentic workflows, machine learning, workflow automation, and orchestration platforms to content challenges
- Lead cross-functional transformation initiatives across Product, Content, Operations, Technology, and Compliance
- Build stakeholder alignment around future-state processes, tools, and operating models
- Champion adoption of new workflows and ways of working
- Establish metrics for efficiency gains, quality improvements, cost savings, and business impact
- Optimize and expand AI-enabled workflows using data and experimentation
- Stay current on AI, automation, knowledge management, and digital transformation trends
- Shape Thomson Reuters' strategy for applying AI to content-intensive domains
- Influence leaders and teams through vision, expertise, and execution
Requirements:
- Demonstrated track record leading large-scale business, operational, or workflow transformation initiatives
- Practical experience designing AI-powered workflows, automation solutions, or human-in-the-loop systems
- Strong understanding of modern AI technologies applied to knowledge-intensive work
- Ability to understand external customer and internal user needs
- Experience testing solutions, analyzing workflows, working directly with users, and iterating toward outcomes
- Ability to drive alignment across diverse stakeholder groups
- Ability to communicate with executives, technical teams, domain experts, and operational leaders
- 8+ years of Product Management, Business Transformation, Process Transformation, or related leadership experience
- Experience leading complex AI, automation, or digital transformation initiatives
- Success redesigning business processes and operating models through technology innovation
- Strong understanding of Generative AI, agentic AI, workflow automation, and human-in-the-loop design patterns
- Experience building or delivering AI-enabled products, platforms, or internal tooling solutions
- Ability to analyze complex operational workflows and identify automation and optimization opportunities
- Experience with highly regulated, content-intensive, or knowledge-driven domains
- Tax, accounting, regulatory, compliance, or other professional information experience strongly preferred
- Ability to influence senior leaders and drive organizational change within matrixed environments
- Bachelor's degree or equivalent experience required; advanced degree preferred
Benefits:
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flex My Way supportive workplace policies
- Grow My Way programming and skills-first career development
- Flexible vacation
- Two company-wide Mental Health Days off
- Headspace app access
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Mental, physical, and financial wellbeing resources
- Two paid volunteer days off annually
- Pro-bono consulting and ESG initiative opportunities
- Health, dental, vision, disability, and life insurance programs
- 401(k) plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- 529 Plan access
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan
- May be eligible for an Annual Bonus based on enterprise and individual performance
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