Product Engineer

Posted 1hrs ago

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Job Description

Product Engineer building and shipping AI-assisted features for Periskope, a WhatsApp customer-conversations and operations platform. Owning customer problems, production code, and product outcomes end to end.

Responsibilities:

  • Talk to users every week and turn customer feedback into decisions about what to build
  • Scope, build with AI agents, deploy, and iterate based on real usage
  • Own a part of Periskope end to end and the metric it moves
  • Challenge agent output, test assumptions, and remain accountable for the code and results
  • Investigate production issues, learn the underlying data models, APIs, and WhatsApp infrastructure, and fix problems
  • Listen to sales calls, support chats, churn reasons, and usage data
  • Choose important problems and reduce them to the smallest useful fix
  • Direct agents, review every code diff, and test their assumptions
  • Release changes to real customers, using feature flags when risky
  • Measure usage and tickets, then keep, fix, or remove changes
  • Participate in the interview process, including an async WhatsApp conversation, a 90-minute working session, and a final conversation

Requirements:

  • 2–5 years in engineering, product, a founder's office, or your own startup
  • Product intuition: ability to identify what is wrong with a screen and why
  • Proof of building something real with AI tools, such as a product, internal tool, or automation people still use
  • Ability to unblock yourself without waiting for a specification, designer, or permission
  • Desire to own production systems
  • Clear communication and ability to explain decisions, flag uncertainty early, and move work forward in a remote team
  • Candidates must be based in India
  • Candidates are expected to be able to join within 30 days
  • Must be a citizen of India and currently based in India

Benefits:

  • Profitable company
  • Global customers
  • Opportunity to work with AI agents and own products end to end
  • Remote work for candidates based in India