Product Manager, Clinical – BCBA Preferred
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Job Description
Clinical Product Manager at RethinkBH partnering with teams to build ABA/behavioral health solutions. Driving product vision, strategy, and ensuring clinical quality in digital workflows.
Responsibilities:
- Define and drive product vision, roadmap, and positioning for ABA/behavioral health solutions used by clinicians, supervisors, and operational teams
- Build business cases grounded in clinical outcomes, care delivery efficiency, and measurable customer value (e.g., documentation quality, supervision effectiveness, retention, utilization)
- Partner with clinical leadership to ensure features align to evidence-based practice, ethical standards, and payer/regulatory expectations where applicable
- Leverage AI tools (e.g., prototyping, vibe coding) to rapidly design and validate workflows
- Deeply understand ABA clinical personas and workflows (e.g., RBTs/BTs, BCBAs, clinical directors, schedulers/billers) and how they intersect across the care journey
- Use qualitative and quantitative data (including AI-assisted analysis) to uncover friction, quality gaps, and opportunities to improve outcomes and clinician experience
- Continuously gather feedback from clinicians and customers to inform product direction, adoption, and clinical quality; incorporate learnings into roadmap and backlog
- Own end-to-end product lifecycle from discovery to launch and iteration for clinical workflows (e.g., assessment support, treatment planning/BIPs, session documentation, supervision, outcomes reporting)
- Translate strategy into epics, features, acceptance criteria, and prioritized backlogs for Agile teams; clarify clinical edge cases and decision logic
- Partner with design and engineering to deliver usable, scalable solutions that fit real clinical environments and reduce cognitive burden
- Use AI-assisted workflows to accelerate documentation of requirements, test planning, and iteration while ensuring clinical safety and privacy controls
- Align stakeholders, manage dependencies (e.g., clinical, compliance, billing/ops), and drive timely delivery across releases
- Define and track success metrics tied to clinical quality, outcomes, and operational impact; use data to optimize product performance
- Monitor adoption and utilization across clinical roles; iterate via experimentation, rapid prototyping, and structured feedback loops with clinicians
- Partner with commercial and customer teams to support sustainable growth while protecting clinical integrity and customer trust
Requirements:
- BCBA preferred
- Product management experience (or equivalent experience owning digital workflows/tools) with demonstrated impact on adoption, retention, revenue, and/or outcomes
- Strong knowledge of ABA clinical workflows and artifacts (assessment, treatment planning/BIPs, skill acquisition and behavior reduction programming, session notes/data capture, supervision)
- Comfort translating clinical requirements into clear product requirements (epics, user stories, acceptance criteria) and partnering with design/engineering to deliver
- Data-informed decision making: ability to define success metrics, analyze usage/outcomes signals, and run experiments to validate solutions
- Excellent communication and stakeholder management skills; able to align clinical, operational, and technical audiences
- Experience with privacy/security and regulated data (e.g., HIPAA/PHI) and applying appropriate safeguards when using AI tools
Benefits:
- Professional development
- Travel occasionally as needed
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