Product Manager
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Job Description
Product Manager at Health Advocate simplifying healthcare navigation through user-centered digital solutions. Collaborating with cross-functional teams to drive product strategy and continuous improvement.
Responsibilities:
- Drive Market-Led Product Strategy: Apply Pragmatic Institute principles to ground product decisions in validated market evidence, buyer needs, and competitive insights.
- Translate Insight into Action: Conduct and synthesize market research, NIHITO activities, win/loss interviews, and customer input to define problems, buyer personas, and user journeys.
- Own the Product Roadmap: Define and maintain a prioritized roadmap that aligns market needs, customer value, and business strategy — clearly communicating tradeoffs and decisions.
- Define Clear, High-Quality Requirements: Write detailed product requirements and user stories with acceptance criteria that reflect a deep understanding of user experiences and workflows.
- Champion User Experience: Collaborate with UX Designers to define intuitive, user-centered interfaces and end-to-end journeys.
- Guide Delivery & Quality: Partner with Technology teams throughout development, evaluate technical options, perform acceptance QA, and ensure solutions meet business intent and quality standards.
- Measure & Improve: Define and track product success metrics (KPIs, OKRs) to assess product-market fit and identify opportunities for continuous improvement.
- Collaborate Across Teams: Act as the voice of the customer while working closely with Sales, Marketing, Data & Analytics, Technology, and Operations.
- Use AI as a Multiplier: Leverage generative AI tools to accelerate research, sharpen thinking, increase efficiency, and continuously improve your product craft.
Requirements:
- 3–5 years of product management experience, preferably in healthcare, health technology, or B2B environments
- Hands-on experience applying Pragmatic product management principles (Pragmatic training strongly preferred)
- Proven ability to define product strategy and write detailed user stories with acceptance criteria
- Deep experience defining user journeys, user experiences, and UI requirements
- Passion for designing intuitive solutions that solve real problems
- Takes initiative and owns products from discovery through delivery
- Comfortable defining problems, challenging assumptions, and making tradeoffs
- Actively uses generative AI tools as a productivity aid, creative partner, or learning resource
Benefits:
- Competitive Compensation: Salary range starting at $80,000 based on experience
- Remote-First Role: Work from home with periodic travel as needed
- Structured Onboarding: Standard HA onboarding plus additional product management training
- Career Growth: Opportunity to shape products, influence strategy, and grow your product leadership skills
- Purpose-Driven Work: Help create products that improve real healthcare experiences
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