Product Support Engineer – Rail
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Job Description
Product Support Engineer conducting maintenance and repairs on mtu rail products in the UK. Collaborating with customers to ensure high standards of service and support.
Responsibilities:
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract
- Actively participate in the ongoing continuous improvement activities for both maintenance and procedures
- Conduct planned maintenance tasks in accordance with the operating instructions
- Attend and participate in meetings with the customer where necessary to obtain sign off for work carried out on the customer's equipment
- Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides)
- Completion of relevant documentation for all work carried out
- Proactive involvement in the Company’s HSQE management processes
- Maintain cleanliness of the SGB onsite facilities
- Attend local and factory training courses when necessary to ensure skills remain current
- Participate in 24/7 shift working including callout when required
Requirements:
- From an engineering background
- NVQ Level 3 in Engineering or Equivalent
- Outstanding safety awareness
- Proficient in MS Office, particularly XLS, Word and email
- On the job training will be provided for SAP, MTU Business Portal
Benefits:
- Generous Annual Leave
- Retirement Savings through the Rolls Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free!
- Digital GP provides a convenient way for you to access GP consultations
- Employee Assistance (EAP) and Live Well programmes
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