Quality Assurance, Process Analyst
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Job Description
Quality Assurance & Process Analyst ensuring software quality and improving processes at World Business Lenders. Collaborating across teams and driving operational excellence through quality assurance and process analysis.
Responsibilities:
- The Quality Assurance & Process Analyst plays a key role in enhancing our operations by connecting the dots between quality assurance, business requirement analysis, and operational excellence.
- In this position, you'll be responsible for not only ensuring the quality of our software and business processes but also for spotting opportunities for improvements through smart automation and thoughtful process redesign.
- You’ll act as a quality champion right from the start of the development lifecycle, translating business needs into clear, testable requirements.
- Plus, you’ll collaborate across teams to help eliminate inefficiencies and bring undocumented processes into the light.
- In this role, you'll play a key part in enhancing our organization's quality, compliance, and efficiency by merging thorough quality assurance practices with insightful process analysis and requirements engineering.
- You'll focus on achieving both tactical quality goals, such as defect prevention and validation, as well as strategic operational enhancements, like process formalization, automation, and ongoing improvement.
Requirements:
- Education: A Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field is required, or you should have equivalent professional experience.
- Experience: We’re looking for someone with a minimum of 3–5 years of experience in quality assurance, testing, business analysis, or process improvement.
- Industry Background:
- You should have demonstrated experience in at least two of the following areas: software testing and QA, requirements analysis, business process analysis, or process improvement initiatives.
- Experience with working in cross-functional team environments that involve multiple stakeholders is important.
- Familiarity with Agile or iterative development environments will be beneficial.
- **Technical Skills Required**
- Analyzing and documenting business requirements, along with utilizing automated testing tools and frameworks.
- **Soft Skills Required**
- Outstanding English communication skills, both written and verbal; adept at simplifying technical and process concepts for audiences with varying levels of expertise.
- Exceptional team player with strong collaborative skills; thrives in cross-functional environments and excels at unifying diverse stakeholders towards common goals.
- Meticulous attention to detail and a steadfast commitment to accuracy, thoroughness, and consistency in documentation and analysis.
- Proven ability to juggle competing priorities, adapt swiftly to evolving requirements, and maintain composure under pressure.
- A genuine curiosity about the inner workings of systems and processes; proactive in uncovering root causes and seizing opportunities for improvement.
Benefits:
- Competitive USD Salary
- Enjoy Paid Time Off (PTO)
- Fully Remote Work Opportunity
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