Quality Outreach Specialist
Posted 17ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Quality Outreach Specialist working with a healthcare startup to enhance Star Ratings and ACO REACH quality programs. Streamlining patient care through outreach, education, and collaboration with healthcare providers.
Responsibilities:
- Identify and remove patient barriers to accessing and receiving care
- Conduct patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutions
- Connect patients with important care and services to close critical gaps in care
- Perform medical record reviews to find evidence of clinical gap in care closure
- Prepare and submit gap in care closure details to the payor and joint venture partners
- Support the development of initiatives to support patient care and gap in care closure
Requirements:
- Medical Assistant, Licensed Practical Nurse, Certified Nursing Assistant, Emergency Medical Technician, Pharmacy Technician license or certification required
- 3+ years of experience in a role for which closing Healthcare Effectiveness Data and Information Set (HEDIS) measures and/or Star Rating gaps were primary responsibilities
- Prior quality measure chart review experience
- Experience complying with Health Insurance Portability and Accountability Act (HIPAA)
- Inpatient or outpatient clinical experience, including strong electronic medical records (EMR) experience preferred
- Strong verbal and written communication skills
Benefits:
- Health insurance
- Reasonable accommodations for applicants with disabilities
- Professional development opportunities


