RCM – Accounts Receivable
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Job Description
AR Associate ensuring timely and accurate reimbursement for aged accounts at Upstream Rehabilitation. Managing unpaid accounts while supporting the company's mission of empowering lives.
Responsibilities:
- Manage and resolve unpaid accounts with precision and professionalism.
- Drive results by meeting productivity standards while reducing outstanding AR balances.
- Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers).
- Document all actions and account reviews thoroughly and accurately.
- Identify and report errors, compliance issues and trends to your leader.
- Stay informed on state billing rules, guidelines, and statue of limitations.
- Provide exception support to internal and external customers.
- Handle escalated accounts promptly and report findings as required.
- Other projects and duties as assigned.
Requirements:
- High School diploma or equivalent experience.
- At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment.
- Exceptional communication skills, including oral and written.
- Strong organizational and time management skills.
- Strong attention to detail, and capacity to multitask effectively.
- Proven ability to identify and resolve problems in a timely manner.
- Proficiency in Microsoft Office Suite or similar software applications.
Benefits:
- Annual paid Charity Day to give back to a cause meaningful to you
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
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