Release of Information Technician
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Job Description
Manage medical record requests through prompt service in a high volume environment. Ensure compliance with HIPAA and state regulations for information release.
Responsibilities:
- Manage requests for medical record information from patients, third party payers and others through prompt and courteous service in a fast-paced, high volume, customer focused environment.
- Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy.
- Work with hybrid medical records and understand the complexity of record types and locations of various documents.
- Maintain in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information.
- Ensure all disclosures are documented and in compliance.
- Interpret and adhere to legal requirements and established procedures that govern release of information.
- Use professional medico-legal training in managing requests for information.
- Critically analyze, interpret and apply laws and regulations to determine whether requests and authorizations are in compliance.
- Maintain thorough understanding of the definition and components of the legal medical record.
- Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information.
- Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations.
- Possess practical knowledge of medical terminology including anatomy, physiology, and disease processes and general understanding of the health record.
- Utilize a wide variety of software and applications in order to fulfill requests.
- Able to prioritize and coordinate work in order to complete duties according to established timelines.
- Work is extremely detailed and requires a high rate of accuracy in order to meet legal requirements.
- Must be able to interpret policies, procedures and choose appropriate action.
- Must have a thorough understanding of all functions that support the release of information process.
- Demonstrated ability to communicate and work effectively with internal and external customers showing poise, tact and professionalism at all times.
- May perform other duties as assigned to support business needs.
Requirements:
- Associate's degree in an Health Information Management (HIM) related field, or two years equivalent work experience required.
- Prior experience in HIM Department related to record maintenance completion or release of information preferred.
- Must be able to keyboard proficiently.
- Registered Health Information Technician (RHIT) certification preferred.
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