Reservations Executive
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Job Description
Reservations Executive managing bookings and ensuring a smooth stay for students in Turkey. Requires strong organizational skills and an understanding of reservation systems.
Responsibilities:
- Inputting bookings into EC’s central booking system and making any subsequent amendments.
- Sending confirmation documents to agents.
- Preparing visa letters and letters of acceptance as required by visa applications.
- Generating Reports for Admissions on a weekly and daily basis.
- Training and working closely with Interns.
- Updating systems database to ensure they reflect correct products, pricing, and agent commissions.
- Following up on students’ arrival details and necessary waiver forms.
Requirements:
- Post-secondary level of education
- Good command of written and spoken English
- Reservation systems / CRM experience
- Microsoft Office proficiency
- Customer service experience
- Tech Savvy
- Ability to read financial documents (eg. invoices, commission)
Benefits:
- Professional development
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