Retail Experience & Execution Manager
Posted 1hrs ago
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Job Description
Retail Experience & Execution Manager at Bose responsible for retail operations in the UK, Ireland, and Scandinavia. Driving product sell-through and managing reseller relationships.
Responsibilities:
- Manage end to end shopper experience at UK, Irish and Scandinavian retailers
- Management and continuous improvement of all elements of in-store execution to achieve POS productivity targets
- Brand presentation & placement
- Product, display & content health & functionality
- Store maintenance
- Sell-through representatives and promoters
- Shelf in-stock levels, partnering with Supply Chain team
- RSP advocacy, in partnership with training
- Product launch planning & deployment coordination
- Internal Bose work
- Partner with Bose Reseller Team to define and deliver annual business goals by country and reseller
- Lead in creating and executing Bose vision of retail excellence and strategies necessary to deliver that vision and the business goals
- Manage retail operations with Resellers, Bose internal stakeholders (Display Operations, Training, Supply Chain, Category Sales, Trade Marketing, etc) and Third-Party Labor (3PL) agencies
- Partner with procurement to negotiate 3PL contracts, manage resources and planning, evaluate performance and define corrective actions to achieve POS productivity targets
- Leverage Global Merchandising plans to deliver and improve reseller in-store experience, consistently with product lifecycle planning
- Develop and maintain retail operations reporting and score carding (merchandising, advocacy, training, service, POS productivity, etc)
- Manage budget for merchandising, service, RSP training & advocacy, field management, in line with given guidelines
- Evaluate performance of all Bose retail activities & KPIs, recommending improvements to increase sell-through
- Provide planning and support to ensure maximum compliance to Bose – Reseller agreements.
- Work with Omnichannel Marketing to establish ROI measure for in-store investment
- External Reseller work
- Partner with reseller to maintain updated portfolio of reseller POS info, including store tier, formats, displays & placement, store contacts
- Joint Business Planning to create and lead Annual Retail Plan for focus resellers that delivers business expectations
- Create and deliver a Reseller HQ focused operational improvement plan, focused on in-store execution activities to achieve POS productivity targets
- Lead sell-in/sell-through of national initiatives with Reseller personnel responsible for merchandising, display, execution and RSP training
- Identifies reseller requirements and needs to enhance product launch, displays, training and promotional execution
- Works closely with Supply Chain to integrate solutions from Bose to the shelf to increase sell-through and POS KPIs
- Drive RSP advocacy by ensuring proper supporting documents (on-line & in-store), teaching aids and communication tools are being utilized to inform and educate the field sales team
- Assess RSP learning through in-store execution, partner with Bose internal team and third parties to plan & deploy RSP training as needed
- Visit stores regularly, with and without external agencies, to assess execution and drive continuous improvements
- Gather retailer insights to inform Bose Global Consumer Sales plans and multi-year strategy
Requirements:
- 7+ years demonstratable experience in UK CE retail
- Willing to travel (20%) outside of UK
- Fluent in English, Nordic languages a plus
- UK-based
Benefits:
- Health insurance
- Flexible working arrangements
- Professional development opportunities
















