Risk and Compliance Manager
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Job Description
Risk & Compliance Manager overseeing safety and regulatory adherence for Muvr’s logistics services. Develops compliance programs and identifies operational risks while maintaining best practices.
Responsibilities:
- Own risk and compliance strategy across marketplace operations, safety, and regulatory requirements
- Identify, assess, and mitigate key risks related to drivers, customers, merchants, and service delivery
- Develop and maintain compliance policies, internal controls, and operational playbooks
- Partner with Legal, Operations, Product, and Trust & Safety teams to implement scalable compliance systems
- Monitor compliance with local, state, and federal regulations impacting logistics and delivery services
- Investigate incidents, fraud, or operational breaches and drive resolution processes
- Track and report risk KPIs, compliance metrics, and audit readiness
- Build training programs and documentation to ensure organization-wide compliance awareness
Requirements:
- 5+ years of experience in risk management, compliance, trust & safety, or operational governance roles
- Strong understanding of regulatory and operational risk frameworks
- Proven ability to build scalable processes and controls in fast-paced environments
- Excellent analytical, communication, and cross-functional leadership skills
- High attention to detail and strong judgment in ambiguous situations
- Preferred experience in marketplaces, logistics, mobility, or on-demand service platforms
- Familiarity with fraud prevention, safety programs, and incident response workflows
- Experience working with audits, regulatory bodies, or compliance certifications
Benefits:
- Health insurance
- Flexible work arrangements
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