Risk Operations
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Job Description
Risk Operations role at Slope involves managing credit and fraud for customers. Requires expertise in risk management and operational flows for payments and lending.
Responsibilities:
- Provide operational support to the underwriting and credit review process.
- Assist credit risk in analyzing customer financial statements and overall business financial health.
- Iterate with customer success, product and engineering teams on the customer experience.
- Interact with customers and partners directly on requests.
- Educate internal teams and customers on Slope’s risk policies.
- Work directly with internal and external stakeholders on documentation of procedures.
- Partner with data science, customer success, and credit risk to develop KPIs.
- Ensure timely repayment from customers through outbound and inbound communication.
Requirements:
- 2+ years experience in risk management and/or underwriting, especially in executing risk strategies or policies
- Experience with consumer / small business lending and payments risk management
- Excellent written and verbal communication skills; confident in handling complex and challenging conversations with customers.
- Attention to detail, strong work ethic, and a relentless drive.
- Excel and enjoy a collaborative and in-person workplace.
- Comfortable with handling ambiguity and creating processes from scratch.
- A demonstrated ability to get stuff done.
- Self-directed and able to work with minimal supervision.
- Iterative mindset.
- Strong skill set with excel, SQL, Python.
Benefits:
- You’ll get the chance to be an early team member at a fast-growth YC startup.
- We are growing insanely fast and are well-funded.
- We’re a tight-knit, intense team, where you'll learn a ton and have ownership.
- We have raised capital from the some of the best VCs (Y Combinator, Union Square Ventures) and angels.
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