RN Case Manager
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Job Description
RN Case Manager guiding patients through complex medical, behavioral, and social needs. Coordinating whole-person care for Guidehealth’s value-based healthcare model.
Responsibilities:
- Build meaningful relationships with patients and families by understanding their goals, barriers, and motivators
- Create personalized care plans addressing medical, behavioral, social, and emotional needs
- Coordinate care across providers and settings to ensure safety, quality, and continuity
- Educate and empower members to make informed healthcare decisions and navigate the healthcare system
- Collaborate with an interdisciplinary team and advocate for whole-person health
- Use data to identify opportunities and measure impact while keeping patients at the center
- Maintain compliance with regulatory standards while prioritizing compassion and connection
- Support patients and families navigating complex health journeys remotely
- Travel occasionally, up to 10%, including possible overnight travel
Requirements:
- Minimum of 5 years as a Registered Nurse
- Active Compact RN License
- Strong background in care management and complex and chronic condition management
- Skilled in motivational interviewing, patient education, and patient advocacy
- Ability to work independently in a remote environment while staying connected to the team
- Comfort with technology and multiple EMR systems
- Must be local to St. Tamany Parish, Louisiana
- Occasional travel of up to 10%, including overnight travel, may be required
- Bachelor’s Degree preferred/desirable ('What we'd love for you to have')
- Specialty Certification in Care Management (CCM) preferred/desirable
- Multi-Lingual preferred/desirable
- Minimum internet speed of 100 Mbps download and 10 Mbps upload
- Ability to provide an internet connection capable of video calls and connecting to internal and external systems
- Must follow security policies and procedures protecting PHI, PII, and company intellectual property
- Must disclose any secondary employment
- Must be accessible during stated working hours
- Must participate in virtual meetings with cameras on
Benefits:
- Work from home / fully remote work
- Comprehensive Medical, Dental, and Vision plans
- 401(k) plan with a 3% employer match to a 6% employee contribution
- Life and Disability insurance
- Voluntary Life insurance options
- Employee Assistance Program (EAP)
- Paid time off plans
- Paid parental leave
- Learning and development resources
- Necessary work equipment provided at no charge
- Up to 10% occasional travel, including overnight travel may be required
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