Sales Operations Analyst
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Job Description
Sales Operations Analyst supporting Atos, a global digital transformation company, with North American forecasting, CRM governance, dashboards, and sales process automation.
Responsibilities:
- Partner with Sales and Finance leadership to analyze operational performance and implement scalable improvements across North America
- Support go-to-market execution through forecasting, pipeline management, territory planning, performance tracking, and sales governance
- Translate complex business data into actionable insights for executive decision-making and growth initiatives
- Monitor sales performance indicators and recommend process improvements
- Own and maintain pipeline governance practices
- Lead weekly pipeline, forecast, and deal review cadences
- Develop monthly, quarterly, and annual forecasts using historical trends, scenario modeling, and business intelligence tools
- Identify deal risks, revenue opportunities, and pipeline trends
- Develop and maintain executive dashboards and reporting solutions using Salesforce, Power BI, and other analytics platforms
- Provide visibility into sales performance, pipeline health, forecasting trends, seller productivity, and operational metrics
- Support executive business reviews with reporting, analysis, and strategic insights
- Create and maintain KPI scorecards and performance reporting frameworks
- Ensure CRM data integrity, governance compliance, and pipeline hygiene
- Lead data quality initiatives
- Develop and maintain SOPs for CRM workflows, forecasting processes, and reporting methodologies
- Deliver training and best-practice guidance to sales teams
- Identify opportunities to automate reporting and operational processes through Power Automate and similar technologies
- Leverage AI-enabled analytics and automation to improve reporting efficiency, surface deal risks, identify trends, and accelerate root-cause analysis
- Support technology adoption initiatives and continuous improvement focused on scalability and efficiency
- Combine Salesforce data with Advanced Excel or Google Sheets and SQL
- Connect CRM data to Tableau, Looker, or Power BI
- Support annual operating plans, quota management, territory alignment, and capacity planning
- Provide recommendations on sales coverage models, resource allocation, and revenue planning
- Assist leadership in evaluating business performance and operational readiness across market segments
- Facilitate structured deal reviews for large strategic opportunities and complex sales pursuits
Requirements:
- Mid-level experience in Sales Operations Analysis
- Strong analytical and business acumen
- Expertise in CRM systems, business intelligence tools, forecasting methodologies, and sales process optimization
- Experience with Salesforce
- Experience with Power BI and other analytics platforms
- Experience with pipeline management, forecasting, territory planning, performance tracking, and sales governance
- Advanced Excel or Google Sheets skills, including VLOOKUPs and pivot tables
- SQL skills
- Experience connecting CRM data to Tableau, Looker, or Power BI
- Knowledge of Power Automate or similar automation technologies
- Knowledge of AI-enabled analytics and automation solutions
- Knowledge of quota management, territory alignment, capacity planning, and revenue planning
- Ability to analyze complex business data and provide actionable insights
- Ability to develop executive dashboards, KPI scorecards, and reporting frameworks
- Ability to ensure CRM data integrity, governance compliance, and pipeline hygiene
- Ability to develop and maintain standard operating procedures
- Ability to deliver training and best-practice guidance to sales teams
Benefits:
- Diversity and inclusion embedded in the company’s DNA
- Fair work environment
- ESG and corporate social responsibility commitments
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