Sales Support Representative
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Job Description
Sales Support Representative at an IT solutions company, assisting customers and Account Managers with order fulfillment and customer service issues.
Responsibilities:
- Provide superior customer support to the Account Manager and customer during the order fulfillment process
- Act as a support resource for day-to-day transactions
- Minimize problem order situations by proactively following up on open orders and customer service issues for resolution
- Handle incoming calls and assist on calls as needed
- Prepare and follow up on orders to ensure accuracy and customer satisfaction
Requirements:
- A strong drive to succeed
- Excellent communication skills
- Strong customer service skills
- Ability to multitask
- The desire to help others
Benefits:
- Generous paid vacation
- Medical, dental and vision benefits
- Monday through Friday work schedule
- Tuition Reimbursement
- 401k with matching
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