Salesforce Cloud Engineer
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Job Description
Salesforce Cloud Engineer responsible for design and optimization of Salesforce Sales Cloud solutions. Collaborating with teams to support FordPro’s commercial vehicle sales and fleet management.
Responsibilities:
- Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
- Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
- Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
- Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
- Implement and support integrations between Salesforce and Order Management Systems, Dealer Management Systems, ERP platforms, Identity & Access Management systems.
- Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
- Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
- Support real-time and batch data synchronization strategies.
- Follow CI/CD best practices using DevOps or equivalent pipelines.
- Support Dev, SIT, UAT, and Production deployment strategies.
- Maintain version control and release governance.
- Monitor system health, integration reliability, and API limits.
Requirements:
- 4+ years Salesforce Sales Cloud engineering experience.
- Strong proficiency in:
- Apex
- Lightning Web Components (LWC)
- Salesforce Flow
- SOQL/SOSL
- Experience with enterprise integrations and middleware (MuleSoft preferred).
- Strong understanding of:
- Salesforce security model
- Sharing rules and role hierarchies
- Bulkification best practices
- Experience with CI/CD pipelines and Git-based deployments.
- Salesforce Platform Developer I certification (required).
- Salesforce Platform Developer II or Sales Cloud Consultant (preferred).
Benefits:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
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