Senior AI Solutions Engineer
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Job Description
Senior AI engineer building Salesforce and proprietary CRM solutions for enterprise customers. Creating LLM applications, AI agents and rapid prototypes while shaping AI-native products and customer demonstrations.
Responsibilities:
- Build AI agents, intelligent CRM capabilities, AI sales assistants, customer intelligence platforms, automated workflows, RAG systems, AI copilots, multi-agent solutions and LLM-powered applications
- Build innovative AI experiences around Salesforce using Agentforce, Einstein, Apex, Lightning Web Components, Salesforce Flow, APIs and external LLM integrations
- Design and build AI-native functionality for the proprietary CRM platform, including sales intelligence, account research, lead analysis, customer insights, sales agents and intelligent recommendations
- Develop full-stack solutions across React, TypeScript, JavaScript, Next.js, Python, Node.js, FastAPI, REST APIs, GraphQL and microservices
- Work directly with customers, prospects and senior stakeholders through discovery sessions, technical workshops, AI strategy discussions, solution design, demonstrations, proof-of-concepts, RFP/RFI responses, presentations, roadmaps and implementation
- Partner with Business Development to create industry-specific technical demonstrations around customer challenges
- Work with R&D and Services teams to introduce AI technologies, develop engineering standards, train developers and consultants, build reusable components and internal frameworks, identify automation opportunities, and run AI workshops
- Create product demonstrations, AI demo videos, technical walkthroughs, customer presentations, internal training videos, LinkedIn/video content, technical articles and architecture demonstrations
- Rapidly prototype, prioritise, make decisions, iterate from feedback and move ideas to demonstrations under tight deadlines
Requirements:
- 7+ years of software engineering / solution architecture experience
- Strong full-stack development skills
- Strong React and TypeScript
- Strong Python and/or Node.js
- Significant Salesforce experience
- Experience with Salesforce Agentforce / Einstein
- Hands-on experience with OpenAI and/or Anthropic Claude
- Experience building LLM-powered applications
- Experience with AI agents and RAG
- Strong API and integration experience
- Cloud experience
- Enterprise architecture experience
- Excellent communication skills
- Experience working directly with customers
- Ability to work independently, rapidly prototype, prioritise and make decisions quickly
- Curiosity and willingness to learn rapidly changing AI technologies
Benefits:
- Fully remote role
- Opportunity to work with cutting-edge AI technologies and leading LLMs
- Freedom to experiment, innovate and influence AI technology direction
- Opportunity to showcase work through customer demos, videos, presentations and industry events
- Opportunity to influence AI product architecture and the AI-powered CRM
- International team and customers across multiple markets
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