Solution Architect
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Job Description
Solution Architect leading Field Service Management design and integrations for Celerity’s utilities and energy consulting clients. Building teams and delivering scalable solutions across enterprise systems.
Responsibilities:
- Lead the design of comprehensive Field Service Management solutions for utilities and energy clients
- Develop architectural blueprints covering system integrations, data flows, and technical specifications
- Ensure solutions are scalable, secure, and aligned with industry standards and best practices
- Provide technical guidance and oversight during FSM implementation
- Collaborate with developers, project managers, business analysts, and other cross-functional teams
- Monitor emerging technologies and industry trends
- Engage clients to understand business processes, requirements, and challenges
- Translate client needs into functional and technical requirements
- Present architectural solutions and design decisions to clients
- Recruit, mentor, and develop technical professionals
- Define team roles, responsibilities, and performance expectations
- Provide training and development opportunities for the team
- Establish and enforce solution design, coding, and integration best practices
- Conduct code and design reviews
- Identify and implement process improvements to enhance solution delivery efficiency and effectiveness
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
- Minimum of 10 years of experience in implementing Field Service Management or similar solutions, with significant focus on utilities and energy industries
- Proven track record of leading complex FSM implementations and integrating with ERP, CRM, CIS, BI, and data warehouse systems
- Experience developing web-based business applications using XML, JSON, HTML 5, Angular JS, or similar technologies
- Experience with cloud-based FSM platforms such as Salesforce Field Service, Oracle Field Service, ServiceNow FSM, or Click
- Familiarity with AWS, Azure, or GCP cloud architectures
- Experience planning, designing, and developing integrations using SOAP and REST web services
- Experience working in Agile or hybrid delivery models, including backlog management and iterative solution delivery
- Strong understanding of utility operations, asset management, and regulatory compliance
- Demonstrated team-building and leadership experience
- Excellent project management skills, including project planning, execution, and risk management
- Exceptional communication and interpersonal skills
- Technical proficiency in FSM software platforms, system integration, and data analytics
- Ability to travel to client sites domestically and/or internationally as required by project requirements
- Consulting background with client-facing roles preferred
- Familiarity with GIS integration and mobile workforce management solutions preferred
- Knowledge of IoT, AI, and Machine Learning as applied to Field Service Management preferred
- Professional certifications in solution architecture or relevant technical areas preferred
- Currently authorized to work in the United States on a full-time basis
- Must not require employment visa sponsorship
Benefits:
- Bonus potential
- Formal training and certification
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
- Paid Time Off
- Company Holidays
- Leave of Absence
- Remote work and Flexible Work Schedules (for qualified positions)
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
- Team-building activities outside of work
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