Solutions Engineer
Posted 4hrs ago
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Job Description
Solutions Engineer configuring Certa's AI-native third-party risk platform for enterprise clients. Building API integrations, testing implementations, and supporting customer onboarding.
Responsibilities:
- Work with sales and client-facing teams to understand client needs, business use cases, and requirements
- Participate in solution design discussions using technology and business-domain insights
- Configure and customize Certa's platform, including workflows, data structures, features, and functionality
- Design, implement, and manage API integrations with external systems
- Use Certa's AI build tooling, review and refine AI output, and own final quality
- Run unit testing of configurations and integrations
- Resolve configuration issues during implementation
- Maintain documentation of configurations, customizations, and integration processes
- Guide clients through onboarding and post-implementation
- Support product launches with technical assistance and training
- Work with customer support on complex issues
- Collaborate across product, engineering, marketing, and sales
- Stay current on features and best practices to improve processes
Requirements:
- Bachelor's degree required, preferably in Engineering or equivalent
- Proven track record of implementation excellence for medium-to-large enterprise customers
- Proficiency in API integration
- Solid understanding of RESTful APIs and web services
- Technical expertise in relevant programming languages and platforms
- Comfortable using AI tools in daily work and able to judge when AI output is right and when it needs fixing
- Ability to grasp complex business use cases and translate them into technical solutions
- Ability to create structure and design effective processes in ambiguous situations
- Exceptional communication, presentation, negotiation, and interpersonal skills
- Results-oriented and curious
- Able to operate independently with limited direction
- Ability to influence internal and external partners to drive priorities and outcomes
- Hands-on experience with ERP integrations, JSON, and SaaS products preferred
- Experience with process documentation and requirements tools like Miro or Visio preferred
Benefits:
- 49 days paid time off
- Full benefits
- Retirement and wellness plans
- Professional development support
- Remote workspace setup bonus
- Annual company offsites in exciting locations around the world
- Bonuses and equity


















