Partner Solutions Engineer
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Job Description
Partner Solutions Engineer guiding agencies and technology partners through Phrase’s AI-powered language intelligence platform. Leading demos, integrations, workshops, and partner-led solution design.
Responsibilities:
- Lead the solutions side of partner-led opportunities from first conversation to close while Partnerships leads on commercials
- Identify the business problem partners and their clients are trying to solve before demonstrating the product
- Explain where Phrase fits and clarify trade-offs
- Turn Phrase technical detail into a clear value case for senior marketers and agencies
- Run demos and hands-on co-innovation sessions using Phrase integrations
- Show Phrase within AI assistants and agentic workflows through Phrase MCP Server and Phrase Atlas
- Help partners build on Phrase through APIs
- Co-design differentiated integrations with partners alongside Product
- Bring agency and platform feedback into the product roadmap
- Run workshops for partner teams at partner offices and events
- Build relationships with production, technology, and practice leads
- Collaborate with Solutions Engineering, Forward Deployed Engineering, and Product on deep technical or build work
- Share partner insights with Product and Partnerships
- Present the full Phrase Language Intelligence Platform, including Phrase TMS, Orchestrator, brand terms and tone of voice, APIs, Phrase Strings, MCP Server, and Phrase Studio
Requirements:
- At least three years in solutions consulting, solutions engineering, or similar pre-sales in martech, or leading technology conversations at an agency
- Deep experience in at least one CMS, DXP, content, or marketing platform
- Ability to map a client's stack and explain choices to agency and marketing teams
- High emotional intelligence and conversational skill
- Ability to lead meetings with little or no customer context
- Ability to lead a room, whiteboard sessions, ask business-problem questions, and frame technical detail as outcomes
- Confidence running and adapting live demos
- Understanding of how agencies and holding companies staff, sell, and deliver client work
- Understanding of how generative AI is changing agency work
- Working knowledge of APIs and webhooks
- Ability to sketch a workable integration and explain trade-offs to non-technical people
- Understanding of AI agents and MCP
- Clear, friendly written and spoken English
- Willingness to travel up to 25% of the time
- Experience in localisation, transcreation, or language technology (desirable)
- Experience at a headless CMS or content platform, agency technology role, holding-company production arm, systems integrator, or language service provider (desirable)
- Hands-on experience with an MCP client or building on LLM APIs (desirable)
- A second language or experience speaking at events or running training sessions (desirable)
- Phrase TMS, Phrase Orchestrator, Phrase Strings, Phrase Studio, Phrase MCP Server, Phrase Atlas, Phrase APIs and webhooks, and integrations with CMSs/DXPs, CRM/marketing platforms, creative tools, and developer tools
Benefits:
- Work experience in a successful and growing global SaaS company
- International team across Europe, APAC, and the Americas
- Expert colleagues in their field
- Agile work environment encouraging smart risks
- Culture of trust, support, loyalty, respectful and open feedback, and diversity
- Positive, open-minded, and innovative atmosphere
- Support for professional development and personal career goals
- 4 company holidays in addition to regular holidays
- Christmas break without using vacation allocation
- Birthday off
- 2 Giveback days for volunteering or charity activities
- Professional and extensive onboarding
- Enterprise Claude Licence
- Additional local benefits depending on the hiring entity
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