Solutions Engineer II – DoD
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Job Description
Solutions Engineer II supporting sales, demonstrations, integrations, and troubleshooting for Echodyne’s compact radar systems. Serving defense and other critical-infrastructure customers through technical engagements and travel.
Responsibilities:
- Serve as a key member of Echodyne’s sales team in pre- and post-sales technical engagement
- Showcase Echodyne radar products through on-site demonstrations at events, conferences, partner, and customer sites
- Present the value of radar products to customer and partner solutions and applications
- Lead installation planning and integrations
- Execute deployment configuration and system tuning
- Provide ongoing technical support and troubleshooting
- Manage customer and partner relationships during demonstrations
- Participate in post-demo data analysis and report creation
- Develop and maintain training materials, application notes, and user manuals
- Collect customer feedback and interface with product managers and engineers to improve products
- Travel as required, approximately 40–50% or up to 50%
- Perform other related business tasks
Requirements:
- Proven track record of learning a technical product and conveying its value to potential customers
- Personal integrity, trustworthiness, and respect while representing Echodyne
- Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- Resiliency with a positive attitude, analytical, reasoning, and problem-solving skills
- Organized and detail-oriented with excellent follow-up and decision-making skills
- Solid technical foundation and good technical writing skills
- Outstanding customer-communication skills, including high-level overviews and deeply detailed explanations
- Must be able to regularly lift, carry, and move equipment, occasionally up to 50 pounds
- 5+ years of experience in a quota-carrying technical role
- U.S. Citizen, green card holder, or asylum/refugee status in the U.S., or eligibility to handle export-controlled information or obtain required Government authorizations
- Desired: experience coordinating across teams and organizations
- Desired: experience working on a sales team
- Desired: experience deploying or operating radar systems, especially Electronically Scanning Array radars
- Desired: familiarity with Python or Matlab
- Desired: experience with Linux operating systems and Command Line Interface
- Desired: basic understanding of digital signal processing and sensor modalities
- Desired: hardware and software troubleshooting experience
- Desired: basic data plotting and analysis experience
Benefits:
- RSU (Restricted Stock Units)
- Fully-paid medical, dental, and vision insurance premiums
- Choice of PPO or HDHP/HSA
- Virtual Care – 98Point6
- Employee Assistance Program
- Mental Health coverage through Springhealth & Talkspace (Premera)
- Travel Assistance Insurance
- Company Paid Life Insurance
- Company Paid Short & Long Term Disability
- Flexible PTO (exempt) / 15 days per year (non-exempt)
- 401(k) match
- Pet Insurance
- Prepaid Legal Program
- Commuter Benefits
- Paid Company Holidays
- Competitive compensation and benefits for full-time, US-based employees
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