Senior Solutions Engineer, Growth
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Job Description
Senior Solutions Engineer helping Grafana Labs sell its open-source observability platform. Leading technical customer engagements, demos, evaluations, and sales opportunities.
Responsibilities:
- Join an early high-growth team solving technical and customer problems
- Partner with Sales to articulate Grafana's value proposition, vision, and strategy
- Own technical customer engagement and help close high-velocity opportunities
- Deliver product and technical presentations to prospective and existing customers
- Communicate proactively with customers and internal teams to provide product and competitive-landscape feedback
- Drive product conversations based on customer needs and problems
- Enhance documentation and create blog posts, videos, knowledge-base articles, and other enablement materials
Requirements:
- Ideally located in Atlanta, Orlando, Miami, and/or Tampa
- 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership
- Ability to work and collaborate with an international team in a remote-first company
- First-class written and oral communication skills
- Ability to articulate the company value proposition and technical product advantages
- Technical mindset and desire to grow technically
- Great candidates may be recent graduates of a coding bootcamp or have previous post-sales or engineering experience
- Self-motivated, proactive, and creative
Benefits:
- Restricted Stock Units (RSUs)
- 100% remote work and global culture
- Career growth pathways
- In-person onboarding
- 30 days of annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
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