Senior Business Systems Analyst
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Job Description
Senior Business Systems Analyst at Bitsight configuring Salesforce, managing AI-readiness, and ensuring data quality for a cybersecurity leader. Handling ad-hoc requests and supporting automation initiatives.
Responsibilities:
- Day-to-day Salesforce configuration
- Own ad-hoc business change requests end-to-end, from requirements through to delivery, across fields, objects, flows, page layouts, and automation
- Operate with independence on complex configuration; work within the team’s quality gate and bring the technical judgement to know when to escalate versus execute
- Support release preparation: assist with testing, documentation, and deployment coordination in Gearset
- Own AI-readiness enforcement day-to-day of field descriptions, naming conventions, object hygiene, and metadata consistency
- Run regular data quality audits and flag degradation or gaps to the senior team before they become incidents
- Own data quality dashboards and hygiene reports. Keep metrics current, surface anomalies, and present findings to the team
- Build and maintain Salesforce Flow and validation rule automation. Not just maintenance, but identifying opportunities to automate away manual work
- Manage the Business Systems support queue and Slack channel as primary coverage owner — triage, prioritise, resolve, and escalate appropriately
- Own process documentation as a first-class responsibility.
Requirements:
- 3–5 years of experience in Salesforce administration or a business systems role within a B2B SaaS environment
- Strong Salesforce configuration experience: fields, objects, page layouts, flows, validation rules, permission sets, and ideally some Apex exposure
- Strong attention to detail: you notice when something is inconsistent and you fix it properly rather than working around it
- Clear written communication skills: you can document what you've built and why, in a way others can follow
- Experience owning small-to-medium Salesforce projects end-to-end: requirements gathering, build, testing, and deployment
- Familiarity with AI or LLM tooling in a GTM or RevOps context, or strong curiosity to learn
- Preferred Salesforce Administrator and Platform Builder certifications
- Exposure to data governance concepts: field standards, naming conventions, metadata hygiene
- Experience working in a cybersecurity, SaaS, or technical B2B environment
- Experience with Gearset or similar Salesforce deployment tooling
Benefits:
- Meal Allowance, 9.60 EUR Daily
- Corporate Bonus Plan, 10% Annual
- New Hire Stock Plan, 770 Annual
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