Senior Claims Manager – Medical Negligence, Multi-Line
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Job Description
Senior Claims Manager managing professional and general liability claims at Providence. Responsible for investigating and evaluating claims as part of the healthcare system claims program.
Responsibilities:
- Responsible for day-to-day management of professional and general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility.
- Investigating, evaluating and managing professional and other liability claims against the organization.
- Maintaining up-to-date and accurate claims files, including summaries, action plans, and claims status in claims data management software.
- Communicating directly with patients, claimants, witnesses and families.
- Coordinating with facility leadership, risk managers, defense counsel, and others.
Requirements:
- Bachelor's Degree in Business Administration, Finance, or a related discipline or Equivalent combination of education and experience in the insurance industry; claims management; or legal handling of claims issues.
- 7 years of relevant general and professional liability claims processing or management experience.
- STARS or similar claims management software.
- Upon hire: Certified Professional Healthcare Risk Management (CPHRM)
Benefits:
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- 401(k) Savings Plan with employer matching
- Voluntary benefits
- Well-being resources
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