Senior Communications Consultant
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Job Description
Senior Communications Consultant leading strategic pension and financial communications for Capita Pension Solutions. Managing client projects, budgets, campaigns, and communications teams.
Responsibilities:
- Support in leading client relationships at senior levels, including Cabinet Office and other government stakeholders
- Deliver communications consulting and production products to high-quality standards within agreed client fees
- Write and edit copy for communications products and channels in varied writing styles
- Peer review, edit, and proofread content for pensions technical and grammatical accuracy
- Oversee multi-channel communications projects and campaigns aligned with client objectives, regulatory requirements, and internal standards
- Champion quality assurance, data handling, and project governance processes and controls
- Line manage and mentor communications consultants and contractors
- Build trusted relationships with clients, suppliers, internal teams, and scheme members
- Collaborate with creative, digital, and data teams on integrated communications solutions
- Support Heads of and Lead Consultants with communication and engagement projects
- Establish project briefs, production schedules, and resource plans within agreed budgets and timelines
- Manage creative team resources and scope changes
- Coordinate suppliers, cost estimates, external costs, and project financial reporting
- Liaise with clients on status reporting, planning, reviews, production, and sign-off of communications materials
- Develop proposition opportunities with the wider Engagement and Experience team
- Provide consulting and production expertise and recommendations to support client solutions and account growth
- Analyse project profitability and secure additional client budget where required
- Build strong internal relationships across Capita Pension Solutions departments
Requirements:
- Experience working in a senior communications role within DB pensions or financial services
- Proven strategic thinking and leadership in communications planning and delivery
- Exceptional copywriting, editing, and proofreading skills
- Experience managing budgets and revenue targets
- Experience of the bid process and writing commercial proposals
- Excellent internal and external stakeholder management and influencing skills
- Strong organisational skills and attention to detail
- Understanding of pensions legislation
- Experience working with public sector clients or central government
- PMI or equivalent qualifications
Benefits:
- 23 days’ holiday, rising to 27 days, with the opportunity to buy extra leave
- Company matched pension
- Life assurance
- Cycle2work scheme
- 15 weeks’ fully paid maternity leave
- Fully paid adoption and shared parental leave
- Two weeks’ paternity pay
- Voluntary benefits including retail, socialising, health and wellbeing, travel, and technology discounts
- One paid day out of the office for volunteering with charity partners or a chosen cause
- Access to Employee Network Groups
- Inclusive, barrier-free recruitment process and working environment
- Access to Work support for candidates with a physical or mental health condition or disability
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