Senior Content Operations Strategist
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Job Description
Senior Content Operations Strategist advising enterprise customers on content strategy and operational design. Optimize workflows and facilitate AI adoption within digital experiences.
Responsibilities:
- Consult and advise: Serve as a trusted content operations advisor for Sanity’s enterprise customers. Help them design and evolve content models, governance strategies, and workflows tailored to their business.
- Design operating frameworks: Assess current-state processes and tools, then design and recommend scalable, future-ready content operations strategies.
- Translate business needs into structure: Work with customer teams to translate editorial, marketing, and digital content needs into structured content systems using Sanity.
- Collaborate cross-functionally: Partner with Sales, Solution Engineers, Solution Architects, and Product teams to deliver cohesive, high-impact solutions.
- Enable and educate: Conduct workshops, write guides, and support customers in adopting best practices in structured content, metadata, reuse, localization, and collaboration.
- Drive maturity and innovation: Champion operational excellence, helping our customers evolve their internal content practices and use Sanity to its full potential.
- Enable AI adoption: Help customers identify, implement, and optimize AI workflows that transform their daily operations.
Requirements:
- 5+ years in content operations, digital content strategy, content systems consulting, or similar roles – ideally in an enterprise or SaaS context.
- Deep experience designing and optimizing content workflows, governance models, and editorial processes.
- Familiar with modern content platforms, structured content, and component-based content architecture.
- Experience working with CMSs, DAMs, and headless architectures – bonus if you’ve worked with Sanity or similar platforms.
- Strategic thinker with a passion for improving how teams create, manage, and deliver content at scale.
- Skilled communicator, facilitator, and collaborator – able to work effectively with both business stakeholders and technical teams.
- Comfortable in client-facing and consultative roles, and excited to help shape customer success through content excellence.
- Deep experience with AI-based workflows for content and business teams.
- Based in the US or Canada - PST timezone
Benefits:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive stock options program and location-based salary
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