Senior Director, Life Sciences Account Partner
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Job Description
Senior Director responsible for Life Sciences programs at Salesforce. Leading strategic engagements and transforming customer success through AI and technology solutions.
Responsibilities:
- Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services
- Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises
- Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops)
- Drive account planning across strategic Life Sciences customers, designed to deliver customer value by mapping program outcomes to commercial milestones
- Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Life Sciences ecosystem
- Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings
- Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)
- Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation
Requirements:
- 8+ years experience leading technology transformation programs at Fortune 500 companies
- 6+ years of management or internal consulting experience leading large strategic programs, including business development, management of client relationships, and/or delivery oversight
- 5+ years of experience leading, managing, coaching, and developing staff
- Expertise in at least one of the following areas: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations
- Present business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment
- Significant experience managing C-suite customer relationships and executive objection handling
- Demonstrated ability and willingness to balance strategic thinking and ‘roll up sleeves’ to drive customer and team success
- High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn
- Strong academic credentials - bachelor’s degree required; relevant technical or business (MBA) post-graduate degree preferred.
Benefits:
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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