Senior Director of Info Governance Sales
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Job Description
Senior Director managing Information Governance Sales for Lighthouse, focusing on client growth, eDiscovery workflows, and collaboration across teams.
Responsibilities:
- Acquire and grow new clients
- Ensure profitable growth of the product based on pricing and account targeting strategies; sustainable growth strategies that address market opportunities and challenges
- Serve as primary point of contact for clients, sales reps counsel, and consultants on Information Governance projects
- Provide accurate reporting and forecasts based on sales funnel plans, client usage and new account activity
- Proactive in thought leadership around Information Governance offerings
- Drive identification and scoping of prospective Information Governance engagements with current and prospective clients: Analyze client history, analytics, and review needs to propose engagement opportunities
- Participate in calls and meetings with clients and Microsoft Strategy Sessions regarding potential Information Governance engagements
- Drive Sales team engagements with prospective clients
- Support active clients in their use of M365 leveraging Lighthouse Information Governance Consultants: Scope and coordinate work with internal team members across teams and with clients and outside counsel
- Leverage learnings from Information Governance projects to provide statistically supported recommendations
- Develop and document use cases and best practices for application of Information Governance Services
- Train and mentor sales team members supporting Information Governance
- Collaborate effectively with other Service Delivery teams to ensure superior client service
- Travel to prospective and existing clients, attend trainings and conferences
- Perform other related duties as assigned
Requirements:
- BA or BS degree required
- 8+ years of executive level sale experience in legal industry
- 8 years Microsoft and eDiscovery industry experience
- Excellent understanding of eDiscovery technologies and requirements
- Excellent knowledge of litigation support and legal discovery process and concepts
- Proven success and desire to consult with clients / internal departments
- Easily projects expertise and solves day-to-day challenges while helping to shape strategic direction
- Excellent written and oral communication skills with clients and internal staff
- Customer service demeanor: approachable, respectful, polite, and focused on client satisfaction
- Ability to multitask under pressure
- Experience leading complex projects, managing multidisciplinary teams from other departments
Benefits:
- medical, dental, vision, and a 401k with company match
- Life & AD&D, short and long-term disability, telemedicine, and other wellness plans
- generous Flexible PTO program and paid volunteer days
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