Senior Engagement Manager, AI Solutions Delivery
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Job Description
Senior Engagement Manager leading AI solution deployments for Workday's AI products. Overseeing complex AI implementations and ensuring delivery excellence with a focus on customer value.
Responsibilities:
- Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions
- Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations
- Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance
- Present at Executive Steering Committees, providing transparency on AI risks
- Support pre-sales activities as requested
- Coach and mentor Workday and partner resources in AI deployment practices
- Contribute to the ongoing evolution of the Workday AI Delivery Framework
- Facilitate the transition from deployment to steady-state operations
Requirements:
- 8+ years’ experience leading complex solution implementations (FIN, and/or HCM deployments)
- 3+ years' experience managing Workday deployments
- 6+ years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams
- 6+ years engaging with executive stakeholders to translate technical outcomes into business value
- 6+ years developing teams, mentoring others, and leading through ambiguity
- Project Management Certification
- Understanding of AI and ML concepts
- Passion for shaping the future of responsible, human-centered AI adoption within enterprise delivery
- Ability to support global customers across multiple time zones
- Excellent communication and negotiation skills
- Willingness and ability to travel internationally as required.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
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