Senior Learning Experience Designer – Virtual
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Job Description
Senior learning designer creating complex AI-enabled training experiences for University of Phoenix. Leading instructional design, production, quality reviews, and designer mentoring.
Responsibilities:
- Lead learning-design workstreams for complex, high-impact, or ambiguous initiatives
- Collaborate with Learning Solutions Consultants, subject matter experts, stakeholders, and project team members
- Translate diagnosed needs and agreed solution direction into effective learning experiences
- Exercise advanced instructional judgment and advise on design, feasibility, quality, delivery, and learner-experience tradeoffs
- Design, develop, and maintain facilitator guides, resource guides, job aids, storyboards, e-learning modules, assessments, practice activities, multimedia assets, and related learning materials
- Use AI-enabled and agentic production workflows for drafting, content transformation, asset development, version comparison, and preliminary quality checking
- Build and deliver final production files in Microsoft Word, PowerPoint, Articulate, Sana or successor learning platforms, and other approved environments
- Resolve production, workflow, prioritization, and recovery challenges
- Lead quality reviews for accuracy, instructional soundness, accessibility, usability, visual quality, technical readiness, and compliance
- Independently own appropriately scoped complex projects and large-scale content maintenance and updates
- Establish and scale learning-design, production, AI-workflow, template, and quality practices
- Mentor Learning Experience Designers through peer consultation, feedback, demonstration, and shared problem solving
- Contribute to assessment, pilot, and evaluation activities supporting evidence that learning contributes to performance measures
- Perform other duties as required or apparent
Requirements:
- Bachelor's degree in adult education, instructional design, learning experience design, communications, or a related field, plus typically six (6) or more years of relevant learning design or development experience
- Equivalent combination of education, experience, and demonstrated capability accepted
- Advanced knowledge of adult learning, instructional design, assessment, accessibility, and virtual and blended learning practices
- Ability to independently design and develop complex instructor-led, virtual, e-learning, and blended learning assets
- Demonstrated day-one capability using generative AI and agentic production workflows, evidenced through a portfolio, work sample, or comparable applied-work evidence
- Advanced proficiency in Microsoft Word and PowerPoint and at least one e-learning authoring platform such as Articulate Storyline or Rise, including complex builds and troubleshooting
- Ability to write and edit clear, concise learning content for complex learning experiences
- Ability to resolve complex production, workflow, prioritization, quality, and recovery challenges while maintaining accuracy, source fidelity, accessibility, usability, and readiness
- Ability to manage multiple complex production priorities, meet deadlines, identify risks and dependencies, collaborate with subject matter experts and stakeholders, and provide constructive peer guidance
- Master's degree in adult education, instructional design, learning experience design, organizational development, or a related field
- Working knowledge of visual and multimedia design principles
- Experience supporting evaluation, measurement, accessibility review, or quality assurance for learning products
- Experience creating reusable production patterns or AI-assisted quality checks
- Experience mentoring or providing peer consultation to learning designers without formal supervisory responsibility
- Experience facilitating instructor-led or virtual learning
- Experience reviewing vendor-created or externally developed learning assets
Benefits:
- Annual Bonus Award
- Medical, dental and vision plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life and Disability insurance
- Wellness incentive program
- Competitive 401(k) employer match
- Substantial tuition discount for you and eligible dependents
- Generous time off package, including paid vacation, sick time and company holidays
- Excellent benefits
- Recognition program
- Learning and development tools
- Tuition vouchers for employees and their qualified family members
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