Senior Manager, Controls & Governance
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Job Description
Senior Manager of Controls & Governance leading operational controls and frameworks for fiber construction at Zayo. Manage performance, reporting, and decision-making in complex projects.
Responsibilities:
- Build the Controls Engine for OSP Delivery
- Architect and implement governance and controls frameworks supporting fiber construction programs
- Establish operational guardrails ensuring consistency across markets and teams
- Create scalable mechanisms to monitor schedule, cost, quality, and execution health
- Identify systemic risk patterns and implement preventative controls
- Drive accountability and performance discipline across project teams
- Build and manage a team of nine control PMs
- Define team structure, roles, and capabilities required to support expanding OSP programs
- Hold team members and cross-functional partners accountable to defined KPIs and delivery standards within the controls function
- Establish and scale a high-performing Controls & Governance function aligned to business growth.
- Design powerful/flexible dashboards providing real-time performance visibility
- Translate complex operational data into clear insights and actions
- Establish KPI frameworks measuring true delivery health
- Enable leadership to identify risk, delays, and execution gaps quickly
- Drive consistent PMO workflows across the OSP lifecycle
- Serve as a strategic partner to Construction, PMO, Engineering, Finance, and Systems
Requirements:
- Minimum of ten (10) years in networking, telecom, fiber construction, infrastructure deployment, and/or PMO environments
- Minimum of five (5) years in senior program, operations, or governance leadership roles
- Experience building or transforming operational controls and reporting frameworks
- Demonstrated ability to standardize processes across complex organizations
- Advanced expertise in Excel/Google Sheets and performance reporting
- Strong executive communication and stakeholder influence skills
Benefits:
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
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