Senior Manager, eCommerce
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior eCommerce Manager driving online sales growth and enhancing customer experience for a growing consumer products company. Leading eCommerce initiatives across marketing and operations to support DTC portfolio.
Responsibilities:
- Drive online sales growth through website conversion optimizations.
- Lead the strategy and execution of eCommerce initiatives.
- Collaborate with cross-functional teams to ensure alignment across marketing, creative, performance marketing, and customer service.
- Develop and implement strategies to drive revenue growth and enhance average order value (AOV).
- Track, analyze, and report key performance metrics (e.g., traffic, conversion rates, AOV).
- Support customer acquisition and retention strategies through effective website merchandising.
- Monitor industry trends and digital best practices to inform future opportunities.
- Present website performance reports to internal teams and stakeholders regularly.
Requirements:
- Bachelor's degree in Marketing, Business, or a related field.
- 5+ years of experience in eCommerce management with a strong track record of scaling online sales for direct-to-consumer (DTC) brands, ideally in the beauty or skincare industry.
- Proven expertise in managing eCommerce platforms such as Shopify or Magento.
- Strong analytical skills with experience using Google Analytics and other tools to track performance and make data-driven decisions.
- Experience in conversion rate optimization (CRO) and developing/managing the user experience roadmap.
- Deep understanding of digital marketing strategies – SEO, paid search, email marketing, and paid social – to inform website strategies and plans.
- Excellent project management skills with the ability to lead cross-functional teams and manage multiple initiatives.
- Strong attention to detail and the ability to work in a fast-paced, high-growth environment.
- Exceptional communication and leadership skills.
Benefits:
- We are committed to a diverse and inclusive workplace.
- People Architect and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Similar Jobs
Customer Service Team Lead – E-commerce
Team Lead managing customer service specialists to enhance buyer and brand experience at Amazon. Responsible for team development, performance tracking, and operational documentation.
Praktikum/Umschulung – Automatisierung & Website Betreuung, E-Commerce
Internship focused on automation and website management at Vantivo UG. Engaging in E-Commerce and digital sustainability projects through innovative technology.
Senior Project Manager – Shopify
Senior Project Manager for Shopify leading data-driven e-commerce design projects at beyondservice GmbH. Collaborating in a team of experts to deliver innovative solutions for renowned German brands.
Senior Key Account Manager – e-Commerce
Regional Key Account Manager responsible for business development within e-Commerce at CEVA Logistics. Evaluating market opportunities, leading client negotiations, and managing P&L across Europe and IMEA.
Web Developer – Ecommerce
Full-stack Web Developer at Miva building high-performing ecommerce experiences using core web technologies. Collaborating with teams to deliver client-focused solutions leveraging AI tooling.
Associate Technical Ecommerce Manager
Associate Technical Ecommerce Manager at ePromos enhancing ecommerce performance and technical SEO. Collaborating with teams to drive site health and discoverability for online growth.
Director, eCommerce Sales
Director of eCommerce Sales responsible for strategy and P+L across key eCommerce customers. Leading growth initiatives and managing project execution with a focus on sustainable growth.
Shopify Developer
Shopify Developer for a growing ecommerce brand enhancing online customer experiences through storefront development and AI optimization. Collaborating across teams to drive ecommerce initiatives.
E-commerce Customer Support – Retention
Customer Support & Retention role in E-commerce assisting with email and social media inquiries. Managing subscriptions and customer relationships to improve retention rates.
Creative Strategist – DTC Ecommerce
Creative Strategist developing winning ad strategies and content for a global staffing agency. Leading video production and optimizing for high-performance creatives in a remote environment.
E-Commerce CRO Project Manager
Project Manager handling 5-7 e-commerce CRO projects at Jolly Commerce LLP. Ensuring client satisfaction and project delivery quality while coordinating with internal teams.
Senior PHP Developer – Backend, Laravel, Symfony, AI-Coding
Senior PHP Developer developing a high-traffic e-commerce platform using modern systems like AI-coding and Laravel. Involved in backend development with real user demands and extreme loads.
Director, E-Commerce Operations – Sleep and Respiratory Care
Director of E-commerce Operations focusing on online sales strategy and customer satisfaction at a health technology company. Leading digital marketing and cross-functional collaboration for enhanced performance.
Senior Key Account Manager, eCommerce – Digital Shelf
Sr. Key Account Manager managing eCommerce strategy and customer relationships at The Coca-Cola Company. Leading growth initiatives and cross-functional collaboration for the digital shelf.
Ecommerce Manager
Ecommerce Manager managing UK ecommerce business for Naturecan, a wellness brand. Responsible for driving growth and improving customer experience in ecommerce.
Product Marketing Manager, eCommerce
Product Marketing Manager leading product launches and marketing strategies for Willow, a telehealth company. Collaborating across teams to ensure successful go-to-market execution for new offerings.
Marketplace Ecommerce Project Manager
Marketplace Ecommerce Project Manager driving e-commerce initiatives across multiple platforms and optimizing Amazon listings. Leading cross-functional teams to enhance performance and support international growth.
Senior Manager, Digital Experience – Front-Office Applications
Senior Manager of Digital Experience overseeing digital applications at ERMCO. Responsible for roadmap, delivery outcomes, and application health in a manufacturing-focused environment.
Director – Patient Digital Experience, Innovation
Director leading digital product strategy and delivery across patient-facing channels at Accredo. Responsible for managing a high-performing team and aligning stakeholder initiatives.
Senior Mobile Developer, Java/Kotlin
Android Engineer designing, developing, and maintaining mobile applications for a leading SaaS platform. Collaborating with cross-functional teams on innovative projects in Latin America.