E-Commerce, Growth Manager
Posted 3hrs ago
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Job Description
E-Commerce & Growth Manager scaling People Inc.’s direct-to-consumer beverage commerce engine. Owning acquisition, conversion, CRM, retention, profitability and eCommerce growth.
Responsibilities:
- Build and continuously optimize the commercial playbook across offers, bundles, merchandising, promotions and customer experience
- Build and manage the CPG customer acquisition strategy and conversion funnel across paid, owned and emerging channels
- Own CRM and lifecycle marketing, including email, SMS, welcome flows, abandoned cart, replenishment and retention programs
- Develop the promotional and eCommerce calendar with Brand Marketing and Operations
- Create and manage a disciplined testing roadmap across creative, landing pages, pricing, offers and checkout
- Track and optimize revenue, conversion rate, AOV, CAC, ROAS, contribution margin, LTV, repeat rate and retention
- Manage eCommerce and growth agencies, freelancers, technology partners and platform vendors
- Partner with Operations on inventory, fulfillment, shipping experience and demand planning
- Build weekly and monthly performance reporting that translates data into recommendations and action
- Partner with People Inc. brands and editorial teams to turn existing audiences into commerce opportunities
- Support marketplace and retail eCommerce expansion
- Help establish the technology stack and processes required to scale
Requirements:
- Bachelor’s Degree in Business, Marketing, or a related field and/or equivalent experience
- 6-8+ years of experience in eCommerce, growth marketing or digital commerce
- Track record of owning a meaningful Shopify or DTC business
- CPG beverage experience strongly preferred; applicable food, beauty, wellness or another high-repeat consumer category experience considered
- Experience managing agencies, vendors and complex cross-functional projects
- Strong command of paid acquisition, CRM/lifecycle marketing and conversion optimization
- Ability to make commercial decisions, move quickly from strategy to execution, and test and pivot
- Comfort working directly with platforms and tools
- Strong understanding of eCommerce unit economics, including COGS, gross margin, shipping and fulfillment costs, promotional impact and contribution margin
- Strong communication and presentation skills
- Collaborative operating style
- Ability to work in an early-stage environment where systems and playbooks are still being built
- Minimal travel to area offices and events as requested (<10%)
- Employment authorization verification through the federal E-Verify program
Benefits:
- Annual bonuses
- Short- and long-term incentives
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Unlimited paid time off (PTO)
- Adoption or surrogate assistance
- Donation matching
- Tuition reimbursement
- Basic life insurance
- Basic accidental death & dismemberment insurance
- Supplemental life insurance
- Supplemental accident insurance
- Commuter benefits
- Short-term disability
- Long-term disability
- Health savings accounts
- Flexible spending accounts
- Family care benefits
- 401K savings plan with a company match program
- 10-12 paid holidays annually
- Paid parental leave for birthing and non-birthing parents
- Pet insurance
- Accident, critical and hospital indemnity health insurance coverage
- Life and disability insurance
- Fully remote work with no in-office requirements, though office attendance may be required a few times per year

















