Senior Manager, Solutions Architecture – Growth
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Job Description
Senior Manager responsible for Solutions Architecture team at Temporal Technologies, improving developer experience and expanding adoption of their cloud service.
Responsibilities:
- Recruit, hire, onboard, and develop a team of Solutions Architects supporting Scale and Enterprise accounts.
- Establish clear performance expectations, coaching rhythms, and career development paths for direct reports.
- Foster a culture of curiosity, technical excellence, and customer obsession across the team.
- Drive consistent execution through defined processes for technical discovery, proof-of-value engagements, and deal support.
- Partner closely with Sales leadership and Account Executives to build and execute comprehensive account strategies.
- Ensure the team conducts thorough, high-quality technical discovery to identify the right use cases and champion the right solutions.
- Prioritize team resources against the highest-impact opportunities, balancing pipeline coverage with deal quality.
- Bring rigor and repeatability to the pre-sales process—from qualification through technical win—while adapting to each customer’s unique context.
- Serve as an escalation point and strategic advisor on complex, high-value engagements.
- Guide the team in positioning Temporal against competing technologies and architectural patterns with clarity and credibility.
- Ensure Solutions Architects can educate customers on both the technical benefits and the limitations of Temporal’s platform and cloud service.
- Maintain a hands-on understanding of Temporal’s product, staying close to product roadmap and engineering developments.
- Act as a voice of the customer back into Product, Engineering, and Marketing organizations.
- Work closely with Customer Success, Professional Services, and Developer Relations to ensure seamless post-sale transitions and ongoing expansion.
- Partner with Marketing on field content, competitive positioning, and event strategy.
- Collaborate with Product to surface customer needs, feature requests, and market trends.
Requirements:
- 5+ years of experience in Solutions Architecture, Sales Engineering, or a comparable customer-facing technical role, with at least 2 years managing or leading a technical pre-sales team.
- Proven success in open-source, developer-tools, or infrastructure-software companies—you understand the unique dynamics of selling to and with developer communities.
- Strong technical background with hands-on experience in distributed systems, microservices, or event-driven architectures.
- Proficiency in one or more of Temporal’s supported languages: Java, Golang, TypeScript, Python, C#, or PHP.
- Experience with at least one major cloud provider (AWS, GCP, Azure) and familiarity with modern development and deployment tooling (CI/CD, containers, orchestration).
Benefits:
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
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