Senior Solutions Consultant – Infusion
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Job Description
Senior Solutions Consultant leading healthcare technology pre-sales, solution design, and enterprise deal strategy for Cencora customers. Advising healthcare organizations while influencing products and mentoring consulting teams.
Responsibilities:
- Lead complex discovery engagements and current-state/future-state assessments with operational, technical, and executive customer stakeholders
- Design and deliver value-led solution presentations and demonstrations articulating business outcomes, ROI, and differentiation
- Own technical solution strategy for assigned opportunities and partner with Sales on deal progression, qualification, and close
- Serve as a senior subject matter expert for the assigned portfolio
- Advise customers on solution architecture, workflow alignment, scalability, integrations, and change management
- Address advanced product, technical, and workflow questions from customers, prospects, and internal stakeholders
- Synthesize customer feedback, competitive insights, and market trends into recommendations for Product Management
- Influence product roadmap discussions and validate new capabilities, positioning, and use cases
- Collaborate with Professional Services, Customer Success, and Implementation teams to transfer pre-sale commitments and customer objectives post-sale
- Anticipate implementation risks and workflow challenges
- Support customers during solution evaluation and planning
- Maintain understanding of competitive landscape, buying behaviors, regulatory factors, and healthcare technology trends
- Develop competitive positioning, win themes, and objection-handling strategies
- Advise Sales leadership on complex deal strategy and enterprise pursuits
- Lead technical and solution content for RFPs, RFIs, and proposals
- Support sales forecasting and pipeline health through technical qualification, solution validation, and deal risk assessment
- Align solution strategy with pricing, packaging, and value messaging
- Mentor and coach junior Solution Consultants and Sales partners
- Develop reusable demo environments, presentation templates, discovery frameworks, and solution playbooks
- Contribute to internal training, product collateral, and sales enablement initiatives
- Refine pre-sales processes to improve efficiency, quality, and customer experience
Requirements:
- 7–10 years of professional working experience, including 6+ years in Solution Consulting, Sales Engineering, Pre-Sales, or Healthcare Technology Consulting roles
- Proven experience supporting complex, enterprise-level healthcare customers, preferably in hospital, pharmacy, supply chain, or clinical settings
- Strong understanding of healthcare workflows, systems, and regulatory considerations, including hospital pharmacy systems, integrations, and compliance
- Ability to engage credibly with executive stakeholders and facilitate strategic discussions
- Experience influencing deal outcomes through value-based storytelling, solution design, and technical leadership
- Excellent presentation, communication, and interpersonal skills
- Ability to translate complex concepts into clear business value
- Ability to work independently, manage multiple opportunities, and operate effectively in a fast-paced, matrixed environment
- Experience with pharmacy automation, RFID, inventory management, or healthcare supply chain solutions
- Familiarity with hospital information systems, pharmacy systems, and integration concepts
- Experience contributing to product roadmap discussions or go-to-market strategy
- Prior mentoring or informal leadership experience within a pre-sales or consulting organization
Benefits:
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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