Senior Microsoft Dynamics GP Consultant
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Job Description
Senior Microsoft Dynamics GP Consultant advising Endeavour Solutions’ ERP clients on Dynamics GP solutions, support, integrations, and process optimization. Remote LATAM role aligned to EST or CST business hours.
Responsibilities:
- Serve as a functional expert and trusted advisor for Microsoft Dynamics GP clients across multiple industries
- Analyze business requirements and translate them into effective Dynamics GP solutions
- Lead solution design sessions, business process reviews, and system optimization initiatives
- Assist with system enhancements, upgrades, module implementations, and process improvements
- Recommend best practices to improve operational efficiency, reporting accuracy, and data integrity
- Build and maintain strong client relationships
- Provide advanced functional support for Dynamics GP modules including Financial Management, Distribution, Inventory, Purchasing, Sales Order Processing, Project Accounting, Fixed Assets, Payroll, and Field Service
- Troubleshoot complex application, transactional, and configuration issues
- Investigate and resolve data discrepancies, posting errors, reconciliation issues, workflow challenges, and integration-related concerns
- Support month-end, quarter-end, and year-end processes
- Coordinate with technical consultants, developers, software vendors, and client stakeholders to resolve issues and implement enhancements
- Evaluate client processes and identify improvement opportunities
- Configure Dynamics GP for evolving business requirements
- Support workflow automation, approval processes, and operational efficiencies
- Improve reporting capabilities, data quality, and system adoption
- Document business processes and future-state recommendations
- Support and troubleshoot SalesPad and other third-party ISV applications integrated with Dynamics GP
- Assist with integration troubleshooting between Dynamics GP and external business systems
- Deliver client user training and knowledge-transfer sessions
- Create and maintain functional documentation, process guides, and knowledge-base articles
- Document solutions, root causes, and recommended corrective actions
- Provide functional guidance and knowledge sharing with other consultants
- Identify recurring issues and recommend long-term corrective measures
Requirements:
- Deep functional knowledge of Microsoft Dynamics GP
- Strong analytical and troubleshooting skills with a focus on root cause analysis and data integrity
- Ability to understand and improve business processes through technology solutions
- Excellent client relationship management and consulting skills
- Strong verbal, written, and presentation skills
- Ability to manage multiple priorities and client engagements simultaneously
- Experience working within a managed services, consulting, or support environment
- Strong documentation and organizational skills
- Ability to work independently while collaborating effectively with cross-functional teams
- Bilingual in English and French
- Experience with SmartConnect and Dynamics GP integrations
- Familiarity with SQL Server and Dynamics GP reporting tools
- Previous experience in a Microsoft partner or consulting environment
- Candidates must be available to work during EST or CST business hours
- Candidates must reside in a LATAM country
- Candidates must be legally authorized to work in their country of residence
- Qualified candidates will be asked to complete a Predictive Index survey as part of the application process
Benefits:
- Contractor of Record (COR) or Employer of Record (EOR) engagement opportunity
- Accommodations available upon request during the recruitment and selection process
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