Senior Product Designer, Knowledge Graph
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Job Description
Senior Product Designer shaping Grafana Cloud’s Knowledge Graph, entity catalog, and RCA workbench. Simplifying complex observability data for engineers, SREs, and technical users.
Responsibilities:
- Design experiences for Grafana Cloud’s Knowledge Graph, including the entity graph, entity catalog, and RCA workbench
- Enable customers to understand and explore how their systems connect
- Translate research and data into clear, digestible experiences
- Tailor experiences to multiple target audiences and user perspectives
- Collaborate cross-functionally with engineering, product management, technical writing, GTM, and Product Design
- Prioritize impact while balancing business priorities, customer needs, and technical considerations
- Document user needs, pain points, design directions, UX trade-offs, and detailed designs
- Execute research and contribute to qualitative and quantitative research initiatives
- Coach and mentor other designers and contribute to Product Design team initiatives
Requirements:
- 7+ years of relevant design experience working on B2B/enterprise software products
- Experience designing tools and services for developers or highly technical users is ideal
- Portfolio of effective designs for complex products delivered in a fast-paced environment
- Experience running qualitative research in complex fields
- Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations
- Ability to collaborate across multiple locations and time zones
- Attention to detail and willingness to learn a complex technical product space
- Experience working in a fully remote, fast-paced environment
- Experience designing complex, data-dense interfaces is a bonus
- Domain knowledge or experience in observability, cloud infrastructure, and/or database monitoring is a bonus
- When applying, provide an example of a well-curated UI that simplifies complex decision-making
Benefits:
- Restricted Stock Units (RSUs)
- 100% remote, global culture
- Career growth pathways
- In-person onboarding
- 30 days annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Transparent communication and regular company-wide updates
- Autonomy and support to ship great work and try new things
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