Senior Product Manager – Agentic Workflows

Posted 10hrs ago

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Job Description

AVP, Senior Product Manager developing AI-powered workflow solutions for Walker & Dunlop. Collaborating with teams to improve business processes and drive operational efficiency.

Responsibilities:

  • Partner with business teams to identify workflow challenges and opportunities for AI-enabled automation through direct user engagement and observation.
  • Travel regularly to Walker & Dunlop offices and field locations to understand business processes and gather insights that inform product development.
  • Translate business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives.
  • Design, build, test, and iterate AI workflow prototypes using modern AI tools and development platforms.
  • Present solutions to stakeholders, gather feedback, and refine workflows based on user input.
  • Partner with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and other cross-functional teams to transition solutions from prototype to production.
  • Define, measure, and report on key performance metrics, including adoption, operational efficiency, quality improvements, and business impact.
  • Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices.
  • Communicate project priorities, progress, and outcomes to business stakeholders and executive leadership.
  • Contribute to the evolution of Walker & Dunlop's AI product capabilities by identifying reusable solutions, improving development practices, and sharing knowledge across teams.
  • Perform other duties as assigned

Requirements:

  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience
  • 8+ years of product management experience with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production
  • Experience managing products throughout the full lifecycle, from discovery and solution design through implementation and adoption
  • Experience collaborating with software engineering teams and translating business needs into technical requirements
  • Experience within commercial real estate, mortgage finance, financial services, or another regulated industry is preferred
  • Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred

Benefits:

  • Up to 83% subsidized medical payroll deductions
  • Competitive dental and vision benefits
  • 401(k) + match
  • Pre-tax transit and commuting benefits
  • A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
  • Paid maternity and parental leave, as well as other family paid leave programs
  • Company-paid life, short and long-term disability insurance
  • Health Savings Account and Healthcare and Dependent Care Flexible Spending
  • Career development opportunities
  • Empowerment and encouragement to give back – volunteer hours and donation matching