Senior Program Manager
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Job Description
Senior Program Manager leading complex public safety software and Command Center deployments for Motorola Solutions. Managing teams, budgets, risks, customers, and government-agency delivery programs.
Responsibilities:
- Lead large programs or portions of very complex programs up to $10M
- Direct and coordinate project team work activities
- Manage project managers or technical personnel and supervise other disciplines or technologies
- Communicate with key customer stakeholders and senior stakeholders
- Participate with sales on overall project strategy to increase revenue
- Conduct needs assessments and requirements gathering
- Define program scope, objectives, detailed plans, budgets, and metrics
- Manage projects from inception through completion or transition
- Track and evaluate project performance and ensure adherence to plans, quality metrics, and budgets
- Recommend corrective actions and implement changes
- Identify and mitigate risks and develop risk mitigation plans
- Procure internal and external resources
- Allocate project staff with required competencies
- Act as primary interface to internal teams
- Manage challenging vendor relationships
- Lead communications and negotiations with internal or external clients
- Provide input into proposals, statements of work, specifications, and cost estimates
- Identify and manage program enhancements and process improvements
- Conduct project reviews throughout the project lifecycle
- Create a motivated team environment with support, engineering, systems integration, and other departmental resources
- Gather lessons learned throughout projects
- Apply best-practice project management methodologies
- Allocate resources to meet financial and customer satisfaction goals
Requirements:
- Remote position based in the United States
- Must be willing to travel (75%)
- Travel requirements: 50-75%
- Prior people management experience required
- Skilled in using Microsoft Project and similar applications for project schedule planning
- Experience with project risk assessment and risk mitigation strategies
- Self-motivated team player able to work effectively with general guidance toward objectives
- Excellent interpersonal communication, presentation, and negotiation skills
- PMP Certification is preferred
- Must be able to pass a criminal background check
- Must pass and maintain CJIS Security and Privacy: Privileged Role certification requirements
- High School diploma, Associates, or Bachelor's degree in Business, Communications, Engineering, Economics, Finance, IT, Management, or Technology
- 5+ years of Public Safety, Project Management, or Program Management experience managing complex deployments and/or software application deployments for State and Local Public Safety government agencies
- Must be able to obtain a background clearance as required by government customers
- No relocation provided
Benefits:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Referral Payment Plan
- Remote work arrangement
- Travel reimbursement/coverage implied by required business travel
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