Senior Sales Operations – Compensation Manager
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Job Description
Sales Operations & Compensation Manager managing Salesforce data and compensation processes for Wrapbook. Leading operational efforts to support Sales across SMB, Mid-Market, and Enterprise segments.
Responsibilities:
- Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and the hygiene processes that keep opportunity data trustworthy.
- Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment — serving as the primary Salesforce reporting resource for Sales leadership and frontline managers.
- Define and enforce data entry standards across the Sales org.
- Partner with the GTM Systems Architect on SFDC configuration changes.
- Own the Sales forecast process operationally: run the weekly pipeline and forecast review cadence.
- Prepare pipeline review materials — pulling from SFDC reports — that surface trends, risks, slippage, and coverage gaps by segment for Sales leadership discussion.
- Administer SPIFs and accelerators; track performance and report outcomes to Sales leadership and Finance.
Requirements:
- 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment
- Deep Salesforce ownership experience — object model design, data hygiene management, and SFDC as the system of record for Sales
- Direct experience owning sales compensation administration — plan design support, attainment tracking, payout calculation, and dispute management.
- Proven ability to own a forecasting cadence: running the process, driving data discipline in CRM, and delivering reliable roll-ups to leadership.
- Comfortable building and maintaining SFDC reports and dashboards for Sales leadership and frontline managers.
- High ownership orientation — identifies what needs to be done and does it without being directed.
- Strong cross-functional communicator: fluent in a forecast review with a sales manager and a comp dispute conversation with Finance in the same week.
Benefits:
- Unlimited Paid Time Off
- Work from anywhere in Canada and USA
- Health and Dental benefits
- Up to $1500 towards IT set up for your home
- Up to 2% matching RRSP / 401K
- Learning and Development opportunities
- Up to $50 USD / $66.50 CAD towards Internet/Cell phone service
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