Senior Salesforce Administrator
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Job Description
Senior Salesforce Administrator managing Salesforce operations for Everfi, an education technology company. Overseeing administration and automation workflows to support revenue teams.
Responsibilities:
- Oversee the day-to-day administration of Salesforce as the system of record
- Configure system workflows, validation rules, custom objects, fields, and page layouts based on evolving business requirements from Sales, Marketing, Customer Success, and Finance stakeholders
- Manage user permissions and profiles, monitoring data quality and duplicate records, reviewing and optimizing automation
- Investigate and resolve user-reported platform issues — including broken automations, incorrect record behavior, permission errors, and data anomalies
- Design and maintain automation workflows supporting the full revenue cycle from Lead to Close to Renewal
- Maintain and govern integrations between Salesforce and the full revenue tech stack, including HubSpot, Gong, ZoomInfo, NetSuite, Fireflies, and Amplemarket
- Build, maintain, and evolve dashboards and reporting structures that surface pipeline health, conversion performance, and revenue attainment in real time, leveraging Salesforce reporting, Excel, Microsoft Copilot, and other data tools
- Translate complex data sets into clear, actionable recommendations for revenue leadership
- Contribute to decision support and forecasting by maintaining accurate dashboards and pipeline data
Requirements:
- Bachelor’s degree
- Salesforce Administrator certification required; advanced certifications preferred
- 4+ years of hands-on Salesforce administration experience, ideally in a SaaS or tech environment
- Experience leading or supporting major Salesforce implementations, migrations, or system redesigns
- Experience working with HubSpot and Salesforce integrations, including lead lifecycle and attribution
- Familiarity with third-party tools like Gong, Amplemarket, ZoomInfo, and Fireflies
- Strong Excel skills; experience using AI tools (e.g., Copilot) for analysis is a plus
- Ability to analyze pipeline data, build attribution models, and generate actionable insights
Benefits:
- 100% Remote position
- Health, Dental, and Vision insurance
- 401(K) with matching contribution
- Generous Paid Time Off (PTO)
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