Salesforce Platform Administrator
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Job Description
Salesforce Platform Administrator managing our Salesforce ecosystem and driving enhancements. Working collaboratively with stakeholders in a rapidly growing healthcare company.
Responsibilities:
- Serve as a key owner and steward of the Salesforce platform, ensuring it remains scalable, reliable, and aligned with business needs.
- Manage and enhance Salesforce administration, including user access, security, permissions, flows, validation rules, reporting, dashboards, and data integrity.
- Partner with stakeholders across multiple business functions to gather requirements, identify opportunities, and develop solutions that improve business processes.
- Translate business needs into scalable Salesforce configurations and enhancements.
- Support platform governance, data quality initiatives, and ongoing optimization efforts.
- Collaborate with Marketing, Business Development, Operations, and leadership teams to understand priorities and build a strategic Salesforce roadmap.
- Help evaluate new Salesforce capabilities and recommend solutions that improve efficiency and business outcomes.
- Prioritize and coordinate enhancements across multiple stakeholder groups and competing business needs.
- Communicate technical concepts clearly to non-technical audiences, including leadership teams.
- Configure, develop, and support Salesforce solutions that drive business value.
- Assist with integrations between Salesforce and other enterprise systems.
- Troubleshoot complex platform, process, and data issues.
- Support Salesforce Marketing Cloud initiatives, including automation, campaigns, journeys, integrations, and data management.
- Participate in the ongoing expansion and enhancement of Salesforce capabilities across the organization.
Requirements:
- 5+ years of hands-on Salesforce Administration experience supporting complex business environments.
- Experience supporting Salesforce CRM environments, including Sales Cloud, Service Cloud, Healthcare Cloud, or similar Salesforce platforms.
- Demonstrated expertise in: Flow Builder, Validation Rules, Security & Permissions, Reporting & Dashboards, Data Governance & Data Quality
- Experience supporting or partnering with Marketing teams utilizing Salesforce Marketing Cloud.
- Experience developing, enhancing, or delivering Salesforce solutions for sales, marketing, business development, or customer-facing teams.
- Experience with Salesforce development, integrations, APIs, custom development, and troubleshooting technical issues.
- Ability to translate business requirements into scalable Salesforce solutions.
- Experience working directly with multiple stakeholder groups and business leaders.
- Strong communication and relationship-building skills, with the ability to explain technical concepts in business terms.
- Experience operating in a fast-paced, matrixed environment with competing priorities.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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