Salesforce Administrator
Posted 4ds ago
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Job Description
Salesforce Administrator enhancing Salesforce platform, supporting CRM operations for Masco Home Products India. Engaging in troubleshooting, report management, and cross-functional collaboration.
Responsibilities:
- The Salesforce Administrator is a proactive individual who can help us continually improve and enhance our Salesforce platform, gather requirements and feedback, and design scalable best practice solutions.
- Day-to-day operations: troubleshooting and minor requests.
- Salesforce Reports and Dashboard Management.
- Delivery of SFDC-related projects and enhancements.
- Proactive system maintenance including security reviews and release updates.
- Participate in cross-functional teams that address issues involving CRM and business operations, and act in a consultative capacity to ensure Salesforce optimization.
Requirements:
- 5+ years of experience with CRM systems, at least 3 years directly as an SFDC Admin or equivalent
- Excellent English communication skills, both verbal and written
- Strong communication experience with international teams
- Ability to use a computer for 8.5 hours per day
- Ability to use MS Office applications (Outlook, Excel, Word, and PowerPoint)
- In-depth understanding of the architecture, capabilities, and constraints of the Salesforce application
- Salesforce Certified Administrator (required)
- Salesforce Advanced Admin Certification (preferred)
- Salesforce Platform App Builder Certification (preferred)
Benefits:
- Must Have Broadband Availability: Minimum 30 MBPS - Only connections from national service providers such as Jio, Tata, Airtel, or Hathway Fiber are acceptable.
- Home Office Setup (Mandatory): - working space to accommodate two monitors +1 laptop (necessary equipment will be provided + additional tools -role if any).
- Candidates must ensure safe and secure setup and usage of these assets. This setup is non-negotiable and essential to ensure uninterrupted workflow, secure data handling, and effective collaboration.









