Salesforce Administrator
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Job Description
Salesforce Administrator managing and optimizing Salesforce platforms for Tether, a certified Salesforce Gold Consulting Partner. Collaborate with global teams to support users and delivery projects.
Responsibilities:
- Configure and maintain Salesforce, including objects, fields, workflows, validation rules and reports
- Manage user administration, including user setup, roles, profiles and permissions
- Provide day-to-day user support and issue resolution
- Support Salesforce implementations and enhancement projects
- Assist in gathering and documenting business requirements
- Collaborate with Consultants and Developers to deliver system changes
- Support data management activities including data imports, cleansing and validation
- Assist in testing activities, including system testing and user acceptance testing (UAT)
- Maintain documentation including system configurations and process flows
- Work towards achieving Salesforce Administrator and relevant certifications
Requirements:
- Experience working with Salesforce platform (Admin level) or similar CRM systems
- Understanding of Salesforce configuration (objects, workflows, security model)
- Strong analytical and problem-solving skills
- Good communication and interpersonal skills
- Ability to translate business needs into system changes
- Strong attention to detail and organisational skills
- Ability to manage multiple tasks and priorities
- Collaborative mindset and willingness to learn
- Proven track record of supporting or delivering Salesforce platform solutions in a business or project environment
- Required: Salesforce Administration (or strong exposure)
- Required: CRM system configuration
- Required: Data management and reporting
- Desirable: Salesforce certifications (Administrator or working towards)
- Desirable: Experience with Flow / basic automation
- Desirable: Understanding of integrations or APIs
- Advantageous: Experience in a consulting or client-facing environment
- Advantageous: Knowledge of Salesforce ecosystem tools (e.g. AppExchange solutions)
Benefits:
- Sustainability – Enjoy the flexibility to work from anywhere in Ireland or the UK, avoiding long commutes and contributing to a lower carbon footprint
- Equipment – We’ll provide a laptop and any additional equipment you need to perform your role effectively
- Flexible Working Hours – Subject to line manager approval, employees can benefit from flexibility around core business hours Monday to Friday
- Health Insurance – We offer a comprehensive health insurance stipend to support your wellbeing and peace of mind
- Pension Scheme – A supportive employee pension scheme to help you build a secure future
- Company Trips – We’re a social team and regularly organise events and activities
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