Salesforce Enablement Manager
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Job Description
Salesforce Enablement Manager improving Salesforce usage and data quality for Shatterproof. Leading user training, data management, and report building to support organizational goals.
Responsibilities:
- Champion Salesforce adoption across the organization, helping teams build the confidence and habits to get real value from the system every day.
- Guide new users through onboarding and run ongoing enablement sessions shaped around how each team actually works.
- Build and maintain self-service resources, such as quick-start guides, FAQs, and short walkthroughs, so staff can find answers on their own.
- Keep Salesforce data clean and reliable through regular audits, cleanup, and duplicate management.
- Run recurring and one-time data imports — donations, campaigns, and partner/giving data — accurately and on schedule, including time-sensitive uploads tied to fundraising campaigns.
- Build and maintain reports and dashboards that answer real questions for teams and leadership.
- Prepare and structure data for external reporting and analytics tools, such as Power BI.
Requirements:
- 2–4+ years of experience working with Salesforce or a comparable CRM.
- A track record of supporting end users, leading training, or driving system adoption.
- Experience building reports and dashboards and keeping data clean and accurate.
- Comfort running data imports and working accurately with large or sensitive data sets.
- Strong communication skills and the ability to work comfortably with non-technical colleagues.
- A detail-oriented approach with a focus on data accuracy and consistency.
- The ability to translate business needs into practical, workable solutions in the system.
- Strong organizational and prioritization skills when balancing requests from multiple teams.
- Passion for Shatterproof’s mission and the impact technology can have on it.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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