Senior Site Reliability Engineer II
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Job Description
Senior SRE modernizing Azure platforms and incident response for LexisNexis patent data solutions. Driving reliability, disaster recovery, automation, and AI-assisted operations.
Responsibilities:
- Drive day-to-day operations for the Life Sciences SRE team, supporting priorities set by the SRE Manager
- Deliver reliability and toil-reduction initiatives with SREs and contractors
- Partner with the Senior Software Architect for Life Sciences to modernize processes, tooling, and development strategy
- Collaborate with SREs across Reed Tech to converge on common tools, standards, and practices
- Influence service level objectives across Life Sciences production systems
- Participate in major incident resolution as an escalation point and guide restoration efforts
- Troubleshoot and resolve complex systems and application issues across development and production environments
- Improve the SRE framework and contribute to shared SRE knowledge documentation
- Create disaster recovery plans
- Mentor and prepare junior SREs for on-call readiness
- Champion AI-assisted development and operational tooling
- Implement reusable dashboards, observability standards, SLOs, and error budgets
- Conduct incident analysis, performance optimization, failover testing, production recovery, and blameless post-mortems
- Support platform modernization, CI/CD and SDLC improvements, standard platform adoption, and operational health reporting
- Promote SRE best practices, coach engineers, identify skill gaps, and lead automation and toil-reduction initiatives
Requirements:
- Experienced SRE who uses knowledge of internal and external issues to improve services and processes
- Experience owning complex reliability and toil-reduction projects
- Experience acting as an escalation point during major incidents
- Microsoft Azure experience
- Experience with VMs/VMSS, App Service, Azure Functions, and growing use of Azure Kubernetes Service (AKS)
- Azure DevOps Pipelines experience
- Source control experience with GitHub; GitHub Actions under evaluation
- Azure Monitor and Log Analytics experience; Datadog experience supplemental
- Terraform experience
- Experience using AI-assisted coding tools such as Claude, GitHub Copilot, or Codex
- Interest or hands-on experience applying AI/ML to observability, automation, or incident response
- Comfortable experimenting with and evaluating emerging AI tooling
- Strong understanding of full-stack observability, incident analysis, and performance optimization
- Experience with on-call readiness, mentoring, major incident response, blameless post-mortems, and root-cause analysis
- Advanced knowledge of high-availability systems, resiliency patterns, deployment strategies, and recovery practices
- Experience with failover testing, production recovery, and automating recovery processes using Infrastructure-as-Code and configuration management tools
- Experience supporting platform modernization, CI/CD and SDLC improvements, standard platform capabilities, and operational health reporting
- Ability to act as a trusted technical advisor, contribute to modernization initiatives, drive alignment on standards and tooling, and mentor team members
- Ability to promote SRE best practices, coach engineers, identify skill gaps, and champion automation and toil-reduction initiatives
Benefits:
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
- Flexible hours
- Shared parental leave
- Study assistance
- Sabbaticals
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