Senior Solutions Engineer – CNC/Sheet
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Job Description
Solutions Engineer supporting sales and customer engagement at Xometry. Focused on aerospace and defense engineering and manufacturing community.
Responsibilities:
- Partner with Account Executives to drive account growth and retention
- Discover, illuminate, digest, organize and execute major projects
- Join Account Executives in onsite visits with customers when appropriate
- Proactively identify and address potential manufacturing challenges (including DFM)
- Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
- Gather customer insights and feedback to inform sales strategies
- Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
- Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
- Provide project management and oversight on complex opportunities
Requirements:
- 10+ years of relevant experience in CNC/Sheet engineering and manufacturing roles
- Bachelor's degree in Mechanical Engineering or similar is required
- Experience using Xometry’s services from a customer and/or partner perspective is optimal
- Expertise in manufacturing principles, including drawings and GDT
- Expertise in Additive, Injection Molding, CNC Machining and Sheet Metal Fabrication
- Experience running manufacturing projects in Asia and/or Europe.
- Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
- Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
- Proficiency in Google Suite and/or Microsoft Office Suite
- Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.
Benefits:
- 401(k) match
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
- EAP and other wellbeing resources
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