Solutions Engineer
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Job Description
Solutions Engineer at Summit, specializing in enterprise-class Application Hosting and Cloud Solutions. Role involves translating business requirements into scalable solutions across infrastructure and platform services.
Responsibilities:
- Gather customer requirements, respectfully challenge customer assumptions, and translate into best-practice Summit solution
- Primary technical contact on assigned opportunities
- Identify, qualify, design, develop, and present solutions based on business requirements and restrictions
- Craft strategic and technical responses for presentations, proposals, SOWs, and other complex engagements
- Develop and leverage key client relationships, including at the executive level, to earn trust and win business through a consultative selling approach
- Alongside finance, build cost-engineering and profitability models for large customer opportunities
- Remain current on industry standards and best practices related to our products and services
- Consult with other Solution Engineers and internal resources on complex technical issues, or advanced designs
- Identifies and handles common technical customer objections.
- Working with Sales, proactively manage the opportunity pipeline to ensure each opportunity receives the required technical pre-sales support in a timely manner
- Create supporting documentation and / or tools to facilitate and improve the sales process
Requirements:
- Requires 4+ years working experience, minimum 2+ years in technical role, ideally supporting B2B IT or IT consulting sales
- Excellent written, verbal, and interpersonal skills; ability to work on multiple projects simultaneously
- Customer-facing sales experience
- Professional qualification or a degree in a technical discipline
- Ability to create and run customer-facing presentations
- Experience with common tools (Salesforce, Showpad, ERP, Office, etc)
- 2+ years in ISP / Data Center / Managed Services or related industries providing technical sales support OR at an AWS or Azure Cloud Service Provider or related practice providing technical sales support
- An excellent candidate will be able to demonstrate mastery of the following subjects: System administration on both Linux and Windows AND Familiarity with Backup and Disaster Recovery solutions provided by using hyperscale cloud services
- Working knowledge with virtualization technologies: VMware, Hyper-V, Xen, or KVM
- Industry certifications desirable: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy
Benefits:
- Flexible Time Off (yes, really) – take what you need, we trust you to manage it
- Medical, Dental & Vision – comprehensive coverage with HSA/HRA options
- 401(k) with 4% match – we invest alongside you
- Parental Leave – paid time for the moments that matter most
- Life & Disability Insurance – built-in peace of mind
- Wellness Support – resources for your mental and physical health
- Free Colocation & Cloud Access – build and experiment in real environments
- Work From Anywhere – remote-friendly by design
- A low-ego, get-it-done culture – come as you are, do great work
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