Business Systems Solutions Manager
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Job Description
Senior Business Systems Solutions Lead managing integration between corporate technology and business objectives. Collaborate with stakeholders to ensure effective operations and data governance.
Responsibilities:
- Act as the bridge between various stakeholders to ensure our business operating system is aligned and effective.
- Collaborate deeply with the Director of Business Insights to ensure data fluidity.
- Ensure the RevOps team is empowered with a high-performance sales and marketing machine—all while maintaining firm-wide governance.
- Collaborate with the Chief Product Officer and their team to execute our technical vision.
- Create and maintain comprehensive documentation for all system configurations, business logic, and integration workflows.
- Provide day-to-day direction and managerial oversight of a small team of employees and contractors engaged on key projects.
- Partner with functional leaders across the firm to ensure our corporate tech stack supports the entire client and employee lifecycle.
- Own the logic that allows data to flow perfectly from a contract to an invoice, revenue recognition template, and billing schedule downstream.
- Monitor our technology cost footprint and ensure our systems facilitate the transition from traditional productivity metrics to value-based outcomes.
- Establish and maintain the standards for data integrity and governance.
Requirements:
- 10+ years in Business Systems, Solutions Architecture, or a similar role.
- Proven experience managing, directing, and quality-assuring the work of individual contributors or Salesforce professionals.
- Experience in a global Professional Services or B2B environment is highly favorable.
- Strong understanding of professional services operations and accounting principles, specifically Bookings vs. Billings vs. Revenue Recognition.
- Deep hands-on experience in the Salesforce ecosystem is essential.
- Salesforce Administrator Certification is required.
- Experience with Sage Intacct or equivalent financial systems is highly favorable.
- Bachelor’s degree in Business, Accounting, Finance, or a related field is preferred.
Benefits:
- Retirement & Financial Planning Support – 401(k) with match, financial wellness programs.
- Generous Paid Time Off – Vacation, sick time, holidays, parental leave and volunteer days.
- Flexible Work Arrangements – Hybrid or remote options, flexible hours.
- Performance-Based Bonus – Recognition for your contributions through discretionary bonuses.
- Professional Development Opportunities – Tuition reimbursement, certifications, mentorship.
- Career Growth & Internal Mobility – Clear paths for advancement and role transitions.
- Inclusive & Supportive Culture – DEI initiatives, employee resource groups, wellness programs.
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